Best Outdoor Light Repair in Phoenix AZ

I filled out the online quote request for a large remodeling job at our house. It included enlarging a bedroom, or potentially adding one, and converting our carport into a garage. I missed a call from Jason the next day. He sounded nice enough. I called back and left a message with Bill. No return call. I called the next day. Again Bill answered and said he'd relay the message to Jason. No return call. I called one last time and still couldn't get through. Then I realized if I were hiring these guys I would really want them to be more accessible and willing to talk to me. It was horrible business practice and first impression. I would have probably have used these guys for the house we are trying to sell and the next one that we are soon buying if they had been reliable.

I called Built By Grace in July 2016 and Bill came out to do a number of projects we needed done. He was timely, professional,a perfectionist and my wife and I couldn't be happier. We will be calling back as we still need somethings done in our house. Highly recommend!!

I recently called and spoke to "Bill" about obtaining a quote for replacing two exterior doors on my home.  He told me it would be an "expensive proposition" and that I should go on their website and fill out the intake form.  I told him I had already done business with this company a couple of times before and shouldn't have to be put through the screening process again.  I found Bill to be rather off-putting and blunt in how he handled the matter.  Long story short, I wound up hiring a different company to do the work.

We hired them to do a few changes in our backyard. Remove old rock and replace with new as well as install a few mini palms and install a paver path along the side of the house and install new sod. At first they only had one person working on it so project ended up taking longer than expected. During install they tried dumping old rock into neighbors side which also had rock of a different color. I had to tell them to remove them and dispose of them like we had agreed. Then they did not level ground before laying down sod. All sprinklers are at different height with giant holes around each head where soil was dug up by them and not put back. Paver path is completely uneven and water line that they ran to mini palms was less than a foot deep and is now leaking and they refuse to make any repairs. Stay away from this company. Will also be reporting them to BBB.