Best New Construction Foundation Installation in Phoenix AZ
Had a visit from DJ on March 4th to discuss the various projects in our home. Nice guy. Seemed interested in the work. But I'm scratching my head as to why 20 days and one follow up phone call from me to him later I've still not received his estimate. DJ, if you don't want our project please just say so. Or at least reach out to me that you're behind and when you'll get it to me. No communication from you is not cool.
Reply to Bob Jenkins:
I did not initially contact DJ through Yelp. I called directly and set an appointment by phone. DJ came to my home on March 4th. Today is March 25th and still no estimate from DJ. I reached out to him last week and he didn't even seem to remember me. In 21 days he has not called, texted or emailed me. Which IMO is too long. I will not be emailing DJ as you requested. If he is this unresponsive over a quote I'd hate to see how things would go in the middle of my project. I'm moving on.
https://www.vetsbuilt.com
Reply to Bob Jenkins:
I did not initially contact DJ through Yelp. I called directly and set an appointment by phone. DJ came to my home on March 4th. Today is March 25th and still no estimate from DJ. I reached out to him last week and he didn't even seem to remember me. In 21 days he has not called, texted or emailed me. Which IMO is too long. I will not be emailing DJ as you requested. If he is this unresponsive over a quote I'd hate to see how things would go in the middle of my project. I'm moving on.
Phoenix, AZ
No need to wonder who I should contact with any household problem. Michael repaired my French doors and threshold plus other associated issues caused by water damage. Professional, conversant and totally a perfectionist, Michael is a true gem and so fortunate to have found him on Yelp. I am already making my list for the next call.
Phoenix, AZ
We absolutely loved working with Travis! He was amazing from start to finish, so friendly & professional. We are so happy with how the project turned out! He not only met but exceeded our expectations. He really is just an all around good guy running a great family owned business. I highly recommend Lumby Concrete & will be using them again!
Chandler, AZ 85248
Spicegirls are the best! I found them through Yelp, and they were quick to help me. I wanted a full bathroom remodel. We met virtual then i went into their showroom to pick the final choices. Rosa is an absolute delight. She worked with me to stay within my budget. She even came to my house the next day just to put the samples in the bathroom to see if it would look good in person. Her communication was excellent. I always knew what was going on & when. She also sent pictures while i was out of town. They have great taste & did an excellent job with my bathroom, highly recommend!
http://www.spicegirl.org
7901 E Thomas Rd Ste 109 Scottsdale, AZ 85258
These guys are great! I had a slider door replaced, with an external wall and doggy door added. DJ kept me up to date throughout the process, was very professional, and friendly. I'm super happy with the final result!
https://www.vetsbuilt.com
Phoenix, AZ
She came by for an estimate. Was friendly and took measurements and said she would get back to us the following Wednesday with the bid. Never followed up with us with an estimate.
http://www.spicegirl.org
7901 E Thomas Rd Ste 109 Scottsdale, AZ 85258
We had a difficult problem, one we (and others) had not been able to solve. Michael took everything apart and re-did it.
Looks great, works great and is guaranteed.
Looks great, works great and is guaranteed.
Phoenix, AZ
My pregnant wife scheduled Bob to come over to have a look at my house so I could go over all of the things we wanted to do (move some walls and add an office and a closet and update the kitchen etc). Bob arrived and greeted me with a long story about how another customer's pug bit him on the genitals before we even said "hi" to each other.
I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.
Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.
He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he "could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more." I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.
At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say "if this is how we're starting off, then it's best I just leave" or something to that effect, and starts stomping towards my front door. I say "what? why? I didn't do anything to you... why are you...?" And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.
I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.
Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like "I'd like to move this door over here and get rid of this wall and open up this room to be an office" - hoping for some guidance.
This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.
(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say "hi.")
https://www.vetsbuilt.com
I moved past it and started walking him through our house trying to show him the things I wanted to do. He apparently doesn't have very good spacial awareness because as I was explaining the moving of walls and doors, he never fully grasped the concepts - he was unable to visualize what I was talking about.
Three other contractors at this point had gone through the same tour with me and took measurements and made drawings and took notes. Bob did none of that. As we were going through the kitchen, he stopped me and asked if I had an interior designer who was going to draw up plans. I told him that my wife set up our meeting and that I thought I was just going to go over the basics of what we wanted and explained that a couple other places had taken measurements and whatnot as we went along and presented their plans/designs based on my explanation along with an estimate.
He started getting aggressive really quickly - which baffled the shit out of me - and started talking to me about how he "could measure [my kitchen counter] and be 2 inches different from the other guy and come out with a bid that was $10,000 more." I mean, I am pretty sure that all tape measures are based on the same standard units, so... otherwise they wouldn't be used to measure things, right? I didn't say that, but it was a really weird thing to say to me.
At this point, I said I totally didn't expect any sort of set-in-stone budget or drawings or anything - I did start reiterating that I just thought he was going to come over to get an idea of what I wanted and we would go from there, but he interrupted me to say "if this is how we're starting off, then it's best I just leave" or something to that effect, and starts stomping towards my front door. I say "what? why? I didn't do anything to you... why are you...?" And he slams my front door behind him and then slams my front gate and then slams his car door and then revs his thirsty truck engine and then turns around in front of my house and then spins his tires to drive away... Minutes later, he cancels the calendar invite like a psycho.
I'm REALLY glad he left. Better he left now than in the middle of a job. He's SUPER unstable. His giant truck is covered in Americana and flags and eagles and stuff from what I could tell - maybe he could tell I'm an anti-war socialist from the cut of my sweatpants. I can be difficult to work with at times, but I know when I'm being difficult and when I'm being super nice and easy going - if this was my fault, I would admit it. I did nothing that I can think of to set him off. Best I can figure is he saw a Bernie Sanders sticker on my car or doesn't like cats or - most likely - he realized he was completely in over his head with our project.
Maybe all he can do is patch some drywall or manage someone while they lay tile. It's just a bizarre and totally unprofessional way to decline a job. I never swore at him. I never said anything sarcastic or rude. I didn't talk down to him... I assumed he knew more about what he did than I did and admitted that my wife set it up and I was just doing what I thought I was supposed to do (which was to say things like "I'd like to move this door over here and get rid of this wall and open up this room to be an office" - hoping for some guidance.
This part is supposed to be sort of fun. Planning stuff out. It gets harder and more tedious and you get more impatient as the project goes along. I support veterans and local businesses, but this guy scared me, and if I knew it was going to go this way at all, I wouldn't have told him where I live or had him over to my house. I would advise you to do the same unless you just need to patch a wall or something simple maybe - just don't come to him with a larger project that involves any sort of vision or dialogue. I'm just thankful he didn't kick my animals on his way out. Hopefully he didn't vandalize my car - gonna have to review the security footage.
(Edit - I don't think he did anything to my car, but I got him on my security cam storming off and slamming my gate and also talking about getting bitten by a dog before we even say "hi.")
Phoenix, AZ
After several tries at scheduling, the rep came out to look at my master bath remodeling project. She promised to get back with an estimate but never did. Even after several messages between me and the owner, I never got a response. It would have been courteous to at least let me know they didn't want to bid the job.
http://www.spicegirl.org
7901 E Thomas Rd Ste 109 Scottsdale, AZ 85258