Best Services LG in Phoenix AZ

Zack was friendly, very likeable, and professional in his sales presentation.  I liked Zack.  He got the solar process started but then we've been left trying to make sure we don't get forgotten with our solar installation.  Currently, we have panels and wiring installed, but nothing more.  I did get a call from Isaac, one of the project managers, giving me a status update but he calls with his telephone number blocked which prevents any return calls to him when his "promises" are unfulfilled.  Inability to reach someone with the ability to get things accomplished must be Suntria's business plan to delay or avoid responsibility.  I can't believe a business getting the tremendous government boost to their bottom line is so non-responsive to their paid customers.  Giving Suntria a single star rating is more than they deserve (unfulfilled promises, missed appointments, unreturned calls, leaving customer out of loop, inability to reach responsible individual to get things done, blaming others for problems...how does Suntria stay in business?).  What is buyer's recourse? I've been told five different times in the past 3 months that I'm just a "week away from solar hookup".  Well, those five times have proven false.  I'm unsure where we are in pipeline since Suntria won't return inquiries.  Oh, regarding Zack, the friendly, very likeable and very professional salesperson...since Suntria has "dropped ball" on my installation, Zack became my contact whenever I had unresolved issues with Suntria.  Zack, even though he still works/represents Suntria does not return text messages anymore with helpful advice.  Since 50% of responses on Yelp are single stars (and yet 100% of those single star responses are the latest ratings) for Suntria, perhaps one of Yelps readers is an attorney looking for work.  It appears Suntria is begging for attention from you.