Best Gravity Septic System Installation And R… in Phoenix AZ

Our septic tank decided it was full in the middle of night. I called left a message they got back to me in the morning. Said they were on there way to a job but would be here in the afternoon. True to there word. We were back working, they are very polite and clean up afterwards. I would use them again. Never had a septic system before (city girl). Now will be on a maintenance program every three to five years. They also showed me how the system works.

I had my older septic system inspected by a different company. They messed up the inspection report, first saying I needed a complete new system, then said I needed a new rear baffle. Waited almost two weeks for an appt with them, they had to find a crew that would actually go into the tank for repairs. I called several times and they said they'd call me back that day.  After the run around and waiting for what I thought was a dangerous repair, I called Sewer Time and spoke to I believe, John. Within the first two minutes of speaking with him, he put me at ease, his knowledge of systems and explaining no one has to go into the tank and no, I do not need a new system and his crew could come out and look the next day.
I called the first company to cancel any further search for a crew, they sent a proposal and said oops, we have you scheduled for the next week. John sent a proposal which was below the first company and for better work.
Sewer Time came out the next day, prepared to work. looked at my system, found an access door where the repair needed to be done, fixed the issue and upgraded my lids/risers all the while,  explaining to me what was going on.
Excellent work and communication by the crew. The only minor issue I had is that when digging with the excavator they hit a waterline, fixed one part of it, discovered after they left that there was another part broke.  plus they did not spread out the dirt left from digging.  Those are not big issues.
I highly recommend this company for their communication, letting you know upfront every step of the way, the pricing is great and work wonderful.  Wish I found them first instead of going with a bigger, well known name company.

This is an amazing company and if you are having septic issue, this is the place to go and Jake is the guy you WANT to talk to. There is nothing they haven't seen and they will fix your issue.

My story may sound familiar. Cave Creek has had its share of construction cowboys and my house and septic were no exception. My builder put in a proper tank but took every shortcut possible and the icing on the poo cake was the inspection port into the second chamber was knocked over when it was buried and just covered up. For 27 years, this chamber was exposed to falling dirt into the chamber.

I was required to have a septic inspection and since I had no idea what was at issue but after a quick call to Black Mountain Septic, Jake arrived on short notice. The precision bucket digs to skirt around existing irrigation plumbing was a sight to see. In short order, I had a man trap installed and a compliant septic system access.

This is the company to call for all of your septic issues.

We are remodeling our two guest bathrooms. Yesterday Dax and his colleague installed a new tub and shower valve in the downstairs guest bathroom. They were friendly, professional and respectful. They also worked quickly and even though it took longer than expected (no fault of theirs, the shower kit I purchased didn't contain a necessary piece that they had to run to the supply store to buy) they stayed until the job was fully complete.

Disclaimer: we are are still in the midst of the remodel so I haven't actually used the tub/shower yet. I'll update this review once we do and once the upstairs bathroom is complete as well.

On Saturday, July 20, 2019, in the middle of our searing Arizona summer heat, our plumbing began backing up.  It was chaos.  I was cleaning and mopping like mad using every rag-towel available.  My husband is currently disabled and was very frustrated that he couldn't help.  But, there we were.  We called everyone we could think including all the plumbers and septic service companies in the area and no one wanted to come out on the weekend.  

A friend of ours, a plumber, recommended Duck Septic Services.  We called, left a message and to our surprise got a text back right away.  As it turned out, the owners were on vacation and we felt horrible about disturbing them.  But, they were fine with it and called their brother, who works with them and asked him to respond.  He was good enough to do so.    

Jose was wonderful.  He responded quickly, got right to work and fixed the problem.  He answered all our questions and got everything under control right away.  He was pleasant, professional and a perfect gentleman.  He left the yard in good condition when he was finished too.  They were very affordable even with a very reasonable charge for a weekend response.  

We will be calling Duck Septic Services annually now just to be on the safe side although Jose assured us every other year would be fine too.  We highly recommend Duck Septic Services.  They got the job done perfectly, quickly and professionally.  And, we can't thank them enough for responding the way that they did.  For Septic maintenance or emergencies, these are the folks to call.  Just can't thank them enough.