Best Reverse Osmosis System Repair in Phoenix AZ

Didn't want to come because they do not have a high enough ladder for a 2 story house. Makes no sense. Our A/C is completely out currently.

Thomas, it was morning around 10am. Plenty of hours left in the day to stop by. No other options were given. Simply, no ladder can reach so we cannot come. Had darkness been the problem, next day service could have been offered. Even today you have not offered to send someone. It was even explained that you don't need a ladder that reaches the 2nd floor. You must climb to first floor and then simply walk up to the 2nd floor. NO LADDER NEEDED. Still refused to help. REFUSED.

I used Terry from King Plumbing, Heating and AC about 6 months after we bought our house. We needed service done on our heater, AC unit, and garbage disposal. Terry went right to work, got everything done in a few hours, including installing a programmable thermostat. He helped us get full use out of our home warranty plan and cleaned up after everything was done. Highly Recommended!

We recently had Parker & Sons out to the house to inspect our soft water system- the system was occasionally leaking during regen and I thought that a gasket or valve may be worn.   The technician unfortunately gave us the bad news that the unit was shot and could not be repaired.  

A sales person came to the house a few weeks later and gave us a bid for $6,600 for a new unit which I found to be high.  I decided to wait.  I decided to call the original installer and he connected me with the manufacturer as he mentioned the unit should still be under warranty.   I actually liked the sales person, seemed very personable and I think the unit he was pitching was a well made unit - just very pricey, something I'm sure he doesn't control.  

We had the unit assessed and it needed a new $5 part that has a known problem in about 10% of units.  I wound up saving $6,600 (the company sent me the replacement part for free and showed me how to install it).  

Parker & Sons did nothing to give me confidence that they will do the right thing if that thing is anything but selling.   The benefit of going to Costco is I always assume that I'm not going to be ripped off.  I don't think Parker & Son's aligns well with Costco's value proposition and actually damages their brand versus enhances it.  It's time to look for a new local partner in Arizona.

Super responsive for both heating and on-demand water heater service!!
Daniel came yesterday to service our AO Smith/Takagi on-demand water heater after we called the day before to request service due to an error code we were receiving. We couldn't be happier!
Thank you YP&H and Daniel for five star service!