Best Residential Services in Arlington TX

Got here on time. Spent a lot of time sourcing the problem. Jeff is very professional and I felt comfortable having him go around the house.  He was nice to our dog too, lol. I would call him again if we ever needed to (although I would much prefer to not have any plumbing issues).

In the midst of the tremendous stress brought on by the snow storm of 2021 this company went out of their way to be responsive, professional & timely.  In addition the owner went out of his way on social media to provide guidance for homeowners with helpful tips to address the issues being faced by the storm.

We called because my grandparents had an issue with their Guest House toilet. So we decided to call GP Plumbing they came on time they gave us an estimate that was accurate and we went ahead and agreed with the work and they wanted and they completed the work for us within a day. everything works great now and we couldn't be happier with the service that we were provided.

They've helped my mom on two occasions and myself multiple times and they always come through. Plumbing leak, drainage on two properties for her and for me they've built a gate, repainted my bathroom, serviced my interior A/C on a hot summer day, changed out my thermostat to a new Nest and moved my outside A/C unit around the side of the house out of my earshot and view. I'll keep using them for all my projects.

Victor was awesome. He responded to my request in less than 10 minutes to a late night request and made a trip out to fix the issue. He did great work while there and I'm really happy with thr results, value, and customer service.  I would highly recommend.

Excellent service! Adolf and Becky were knowledgeable, timely, and considerate when fixing a leak at our house. They were extremely professional and were able to locate the leak quickly. They did the job well and answered all of our questions. Would highly recommend!

Wow!  Great service at a greatt  cost!!  I'm so glad I decided to get a third estimate for a leak in our front yard!!  First company estimated was $685-$985.  Second company estimate was $3000. Yikes!  Plumbco charged us a little over $300 and did the repairs on the same day in about 3 hours!!

We HIGHLY recommend them!!!

These people are awesome! I am impressed with how well they are organized. The receptionist that answered the phone set up an appointment and when the plumbers discovered they would be late in coming Veronica immediately called and let us know they ran into unexpected issues then kept me informed as to their progress. They kept their appointment as re-scheduled and when they arrived I discovered the receptionist was with them and was handling any issues as they arose - taking calls, making appointments, answering questions, keeping us entertained, etc. The plumbers finished the job with precision, left no mess, gave insight and some training even though they had a very tight schedule. It is easy to understand why they are so busy - they are so good. I had an issue with the way one part was working so I called the receptionist and she quickly obtained the answer and promptly returned my call with instructions on what to do - all to my satisfaction. Issue resolved. During an ice storm when I had a need Junior and Son Plumbing was backed up with calls to last a month and the receptionist referred me to three reputable companies. These folks are customer service oriented - they are true professionals. They care about their customers. Will I ever use them again? Of course!

Gave a super competitive quote compared to the others I received, and came by the very next morning for prompt, polite, and professional service. Went above and beyond by heading to the hardware store to get parts that I needed. Highly recommended, and I'll definitely use them again if I ever need more plumbing work!

This company is great and Brian was very helpful.  I had a leak under a bathroom sink and a stackable washer/dryer unit where the washer had just stopped working. I had called them to see what they'd charge to fix it and when they could do the work. I'd already checked with several plumbers and they were outrageously expensive.  As a side note, as of Sept. 2019, plumbers in the State of Texas DO NOT have to have a license. Yes, that means technically anyone can represent themselves as a plumber and I really had no way of knowing which of the ones I called were just doing plumbing work (and were really handymen) or who were actual licensed plumbers with experience. I decided that the work that needed to be done was not a major undertaking (like many of the people who had left reviews online had experienced) that would require a master plumber and that a handyman could probably take care of it.  I then started researching these handyman companies and people in the area. I called Maintenance Pro's and got to talk with Brian.  He was so nice, helpful, understanding and patient.  Plus, now that the work has  been completed, I know he is GREAT and did a wonderful job. He messaged me pics of under the sink/plumbing/pipes and what needed to be fixed and replaced and we spoke before I authorized for the work to be done. He then took care of that and ran some diagnostics on the washing machine. He quickly figured out that the only thing wrong with the washing machine was that, over the years, it had just collected a lot of dust/lint inside the mechanics and just needed to be taken apart and cleaned out so he did that. His prices were reasonable and he was very prompt.  Plus, their hours are 7:00am to 9:00 pm so it was very convenient and I didn't have to pay someone else after hours fees. Lastly, I was able to pay the bill online which was very helpful as well.  I'll definitely call him again if I have something wrong at this condo.  Thanks so much, Brian!

Mike and Adam came to give us a second opinion on the broken sewage pipe we had. At $5700 we figured a second opinion was worth it. They found that our pipe was NOT BROKEN- it was a calcium build up! They saved us more tan $6000!

24x7???? Not for me. Called Saturday morning- explained in message I left that I had an emergency- today is Thursday and still no call back. Really? Pathetic. Don't believe a word of the empty promises on their website. Professional starts with returning calls to customers. H2O - if you're reading this, please don't call me now - I would never do business with you.

I'm getting ready for a large-scale remodel/repair of my late father's house. Luis from TLC came out and walked through the house with me. He had wonderful ideas on design as well as solid knowledge on the technical things that need to happen. He answered all my questions (no  matter how dumb I felt they were) thoroughly and kindly. He was so understanding about the headspace I am in right now about my father and the house, too. He worked up very detailed and clear estimates of a couple of ways the work can go and was happy to answer my follow-up questions via text. I can't wait to work with him!

I had a suspected slab leak and contacted American up front. They quoted me $295 to locate  the leak, guaranteed.
When the technicians arrived, I explained my suspicions. They proceeded to run a test of the incoming water line and determined there was no leak. They did the same with the outgoing sewer line and also determined there was no leak. Total time - about 40 minutes.
Let's see, $295 for 40 minutes. I can hire most attorneys in DFW for less than that. If you use them, see if they will quote you a minimum fee for the initial tests.

So far the worst customer service I have experienced in my life. These guys are a total rip off. Big scam.
I had asked for an estimate for sprinkler repair and might have misunderstood/ misheard over phone of their policy of charging $80 just to visit. The technicians came to look at the issue and quoted $575 just to replace two sprinkler heads and fix a broken pipe at a T-section. When I asked them for a coat breakdown for their estimate, they refused to answer and the guy said he is the supervisor and that's the only price they would do it for.  The sprinkler head  that I was looking to replace does not cost more than $20. So, obviously they are either quoting whatever comes to mind or just jacking up costs at their will.
To add to this, the owner lady was very rude over phone and spoke in an extremely threatening manner. Instead of  trying to understand what the issue was and attempt to hear from the customer
, this lady was yelling at me on the phone and said she was going to call the police for theft of service.
Really?? Is this the way how you earn business? They probably have not heard a thing about how to talk to customers. The owner lady said she had my address and phone number and was calling to let me know that she was calling the police on me. I have never seen such pathetic behavior from a business ever!!! I decided that I would pay the inspection fee of $80 but not go ahead and give them my business. At this, the lady yelled again at me saying if I was going to pay by card, they would charge me 4.5% extra as that was the service fee for making card payments. She added that she wouldn't get off the phone until she got her payment. Again, like really??? Where on earth do these guys come with such ridiculous rates? I've worked for banks and I know how these things work!!!
Thankfully, I did find someone to fix my sprinklers at half the cost these guys were charging me. My advice to anyone looking around for sprinkler service/ landscaping is to please do yourself a service by not approaching these guys!!! Atrocious prices and totally appalling  behavior.
Posted below is a pic of a quote I received from another company for the same job ($250) for which these guys were asking $575. Enough said, their whole business ( if that's what they call it) is a scam. Stay miles away from such cheats!!!

Hi, first time writing a review on Yelp, only because I have nowhere else to turn. My house had a problem with the sewer drainage from the house to the city sewer, and I called them to fix it. This was on May 11 of this year. They quoted me an extremely high price. I bargained them down and they said they would do it cheaper if I would pay cash, which is what I did. After doing part of the job they called and said it would be more because there was more to fix, which I paid.  They pulled permits and when the city came to inspect they failed twice. I asked them what happened and they said it would require more to fix (including digging under the house) which I paid again. I am in about 15k to these guys.  This was June 9th. Since then, I have been emailing/texting them about once a week with usually no response at all.  Sometimes the guy will respond and say they'll take care of it but will not give me a date or time. It is now august 7 and there are still huge ditches in the front yard with multiple neighbor complaints. I have contacted the city of Arlington and they say the only thing I can do is complain with a certified letter. These plumbers were very responsive as long as I was paying them and then after they got all they wanted for payment they just ghosted me.  As far as I know all they need to do is get an inspection to get the green tag and then fill in the holes which shouldn't take too long.
Horrible experience. I can post screenshots of all my texts back and forth where they ignored me for weeks and then texted back with saying they would fix but didn't. I have always paid on time completely within an hour of when they they sent invoice.