Bluejay Plumbing

Almost exact issue as the other one star review. Hired them to replace two septic pumps. Was quoted nearly $13k, overpriced on the pumps by thousands but was one of the only companies willing to service that geo location so we went with it. After pumps were installed they said pipes were clogged and needed $4k to clear them. Paid that amount. After pipes cleared they needed us to hire an electrician to hook them up. $1500 to do that. After that was paid pumps burnt out. The company needed me to loan them $1500 for new pumps. After two weeks still no pumps. Needed an extra $500. Paid it. Here we are 3.5 months later and still no further than day one. Pumps still not working, I've dropped over $20k and lost the entire project. Hired a law to recoup my money. DO NOT USE THIS COMPANY.

Hi, first time writing a review on Yelp, only because I have nowhere else to turn. My house had a problem with the sewer drainage from the house to the city sewer, and I called them to fix it. This was on May 11 of this year. They quoted me an extremely high price. I bargained them down and they said they would do it cheaper if I would pay cash, which is what I did. After doing part of the job they called and said it would be more because there was more to fix, which I paid.  They pulled permits and when the city came to inspect they failed twice. I asked them what happened and they said it would require more to fix (including digging under the house) which I paid again. I am in about 15k to these guys.  This was June 9th. Since then, I have been emailing/texting them about once a week with usually no response at all.  Sometimes the guy will respond and say they'll take care of it but will not give me a date or time. It is now august 7 and there are still huge ditches in the front yard with multiple neighbor complaints. I have contacted the city of Arlington and they say the only thing I can do is complain with a certified letter. These plumbers were very responsive as long as I was paying them and then after they got all they wanted for payment they just ghosted me.  As far as I know all they need to do is get an inspection to get the green tag and then fill in the holes which shouldn't take too long.
Horrible experience. I can post screenshots of all my texts back and forth where they ignored me for weeks and then texted back with saying they would fix but didn't. I have always paid on time completely within an hour of when they they sent invoice.