Best Air Duct Sanitizing in Fresno CA

This company was contracted out through my home warranty (First American). Two guys showed up to my home and I pointed out the area in my garage where there was an obvious leak. I also made a few suggestions as to what the issue may be. One guy actually walked upstairs and attempted to find the leak by running different faucets, half the time it was me going up and turning items on and off. He was polite and introduced himself upon arrival. The second guy stood in my garage and did nothing. His appearance was sloppy and unprofessional. The only contribution he had was telling me how they were able to knock jobs out quickly prior to coming to my house and how they were now delayed by being at my home. He then proceeded to smoke an e cigarette and stand there in my garage doing nothing. He left several times to his van and made approximately 3 phone calls. Need I say more to describe this quality technician? It was obvious my home was not going to be a quick fix and he was being lazy. I asked if they were going to cut a hole to find the issue and all they wanted to do was place the blame on a few other areas, possibly roofing, possibly water heater hood.... And they looked at me and said well there is nothing else we can do. Here's an idea, how about you get a leak detector or some other basic plumbers tool and figure out what is wrong and why there is a leak. In other words perform a service. They then proceeded to ask for the service fee. Well it would be nice to actually receive some service prior to handing my hard earned money over to an unkempt and dirty individual who was literally putting his head on the hood of his van as I stood out there. Give them a call and hope you don't get this gem of an individual at your home. I would be embarrassed to have someone like this working for my company. I am calling First American as I write this to make sure they refund my service fee. First American agreed to send out another company at no charge. PR plumbing needs to reconsider who they send out and have representing them if they want to continue being in business. This kind of ineptitude will surely cost them in the long run.