Best Solar Water Heater Installation in Fort Worth TX

Excellent quality work, fair pricing.  The team seems very knowledgeable and trustworthy.  Sheila is a gem, and makes everything go!  She is very personable, has great communication skills,  and connects well with customers.  She definitely instills confidence in the company. Overall a great experience. I will continue to make True Plumbing my first call.

I have used this company several times and they are always on time and they do quality work. I will keep using them whenever I need help with electrical stuff or smoke detectors.

Our kitchen plugs are tripping frequently and I looked up for Electricians nearby. I found these guys  had excellent history and reviews. Scheduled appointment with them and they found issue with outdated model in circuit breaker for Kitchen area and replaced with new one. They are very professional and I recommend this team highly.

He responded quickly to our message and originally said he could come first thing in the morning.  Since the clog was in our mainline, we asked if he was able to come out that day and he was at our house within an hour to unclog our mainline.  He was friendly and knowledgeable.

Called Mike at 10:00 and he was at my house w/ in an hour.  He and Chris were prompt and courteous and had the job finished quickly.  I would definitely recommend Duncan plumbing!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I see that good reviews were years ago. Unfortunately, we had a very poor experience with this company. They are attentive and quick but purposefully inaccurate and upselling on unneeded repairs and equipment.  We had our AC ducts cleaned. After water started leaking from our ceiling directly under the unit in the attic only 3 weeks after the cleaning and being told we needed a additional outside unit repairs at $300 and a new coil that would cost us $3,000 we got a second opinion. And there is nothing wrong with the coil or the unit.  There even appears to be purposeful mishandling of our AC to cause the leak. We will also report to better business bureau.  I feel taken advantage of and swindled.  Please beware of bait and switch. And stay with the technician if you do hire them.  I did not. Lesson learned.

I used to use Hobson for service and repairs to my home HVAC unit, and for what it's worth the service techs always did a good job, and were very courteous.

Unfortunately, after the last repair they did, I called a friend that runs an a/c business in another state and found out that the replacement parts I had just paid for were marked up a ridiculous amount. The pre-printed repair forms have pre-set prices for certain parts so the technician can just circle what is replaced and add it up, but I was charged close to $100 for a capacitor that I later found out only costs about $9 at a parts dealer across town. I ended up paying about $250 total for parts that cost about $35. Luckily I didn't have to pay the fees for the service call because I was a member of their service club, but the club charged me $16 a month. Altogether, I ended up paying Hobson about $450 in a 1 year period, and my total benefit from it all was $35 in parts, and an hour of labor.

Still wanting to give them the benefit of the doubt, I asked them to quote a new unit for my house. A salesman came out, did an analysis of the house and asked me a lot of questions about what I was looking for in terms of energy efficiency, price, financing, etc. I filled out a credit app so he could check on financing for me, and then I never heard from him again. The old unit was still working, so I forgot about replacing it. I did cancel my service membership, but a year later I was still getting at least 1 phone call a month from them trying to sell me something.

A year later, the unit broke down again (I repaired it myself this time) and I decided to finally replace it. I had Hobson and another company come out and prepare quotes, and Hobson quoted me a smaller unit (2.5 ton vs. 3 ton) from a brand with a lower quality reputation, and with a lower energy-efficiency rating, for almost 50% more, $8,500 vs. $5,600. They offered me financing again, but the financing terms had something like a 16% APR, wouldn't cover the full price of the system so I would have to pay tthe $2500 difference, and also required me to pay the first and last payment up-front. I went with the other company, and couldn't be happier.

Hobson seems to have some good, knowledgeable techs working for them, but their pricing is outrageous.

After the thaw after the hard freeze, Feb., 2023, we noticed saturated ground outside our house. The first plumber sent a man who spoke almost no English, refused to answer questions, and charged me $80. I called Bill Blankenship. He came out almost immediately with a helper. They decided that there was 2 - 3 leaks under the slab. We decided that the saturated ground froze, expanded, and pinched the pipe under the slab. I could have them tunnel to the leak(s), or have the house re-plumbed with plastic but at a higher cost. I decided to have it re-plumbed. The USAA adjuster agreed with the price, the workers were courteous and competent, and repairs were made to all of the holes made in the sheetrock. Also, he replaced 2 toilets and checked on his help every few hours and inspected their work. He was courteous and gave me advice about the work being done. It was a large project, and I was only out the deductible on my policy.