Best Sewer Services in Fort Worth TX

Bait and Switch?  I feel ripped off.

I had one gentleman come over for an estimate, which I trusted and one of the reason why I picked this company to complete the work as he was providing me other ideas about solving my problems that were more cost effective.

One day prior to the install, I received word it was a different person doing the work, which I have never spoken to.  When he arrived, he didn't know what the pricing was and indicated it was not the same.  After a call to the office, he said they agreed to the pricing and started the install.  The largest priced item came out to be 33% higher than the price I was quoted; 20% of that cost is due to their standard up-charge on material cost.  I told him material was quoted at cost and I would even be shown the receipt, which he responded as it being not corporate policy.

Given the post-installation information, I would've (and will in the future) pick a different company.

*In response to John's response*
Thank you for your quick response and I will call tomorrow during business hours.  So we're on the same page for the call, below are the main talking points:

As I was told prior to starting the work, I will be notified prior to any deviation from the work and agree to the updated scope of work.  There was an issue with the third commode as the flange was lower than the tile and required an extension, which I agreed to.  There is no dispute on the commode SOW.  

The additional work on the floodstop is news to me from your response.  I was never told there was an issue and certainly not an updated price.  After the commodes were complete, the plumber went to the store (for lack of a better term as I forget the exact verbiage he used) to grab the supplies for the floodstop.  From there, he arrived and went straight to work and I did not hear from him until was 99% complete and asked for four AA batteries as the four AA batteries he got from the store were dead (not sure if I was charge for those).

When it came time to pay, I was shocked to see the final price, which was when it was revealed the pricing I was quoted was not going to be used, which led to my initial post.

Just to note, I think the most important aspect for me is finding my plumber that I can trust and rely on if I needed assistance and preventative maintenance.  I had one in Keller and having just moved to Flower Mound, I thought the plumber who I first met was going to be that guy.  I really liked him - he was friendly, understood what I was looking for, offered suggestions, etc.  I was bummed when I heard one day prior (I scheduled it the install one week in advance) he wasn't going to be installing my stuff and I did briefly think about cancelling the work and going with another company but gave it a shot.

ABC Plumbing are very good, reliable courteous and affordable. Brian Butcher came out to my house and did an excellent job. Couldn't ask for anything better. Thank you for all y'all's help.

True plumbing was recommended to me by Gateway Church so I called them. The problems that needed fixed was the leak right around my water meter and my toilet water tank. I told them about these before they came to my house. The water leak by the meter cost me $2400. They had to replace the blue metal tube that is now outlawed according to them. They told me they would fix my toilet for free (water kept running) even when not in use. They had the wrong parts for the toilet so they took a photo of my toilet telling me they have to order the parts and let me know. This happened in late March. It's now mid May and I haven't heard from them. And I don't know if I ever will.

Update: May 25, 2017
True plumbing came today and apologize for the delay in fixing my toilet. It's good to know that true plumbing care about their reputation. They took ownership of the problem which what a good business is about, following through and keeping promise.

We were looking to replace 4 toilets and had several plumbing companies respond. Not knowing anything about the process, choices or pricing, William took the time to patiently answer.

We did not replace them yet. When we do, we will certainly use O'Bryan Plumbing. This review will be updated after the installation is complete.

Customer service defines a business and for our interaction, this was 5-star treatment.

We called at 7:00 at night because our sink was clogged from potato peelings. Wes was here in 30 minutes and gone in an hour.  Super polite and professional.

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

Contracted with Bowtie Plumbing to fix problems with several toilets. They were very responsive and reasonably priced. Highly recommend!

Kenny is an awesome plumber and actually cares about his customers.  After 2 other plumbers couldn't find the time to come out to my house sent by my insurance agency, Kenny came, after hours to fix a problem that was more than just a leak.

This review is a little late but well deserved  

We had a serious plumbing clog that ended up flooding our shower and entire bathroom. Worst thing I have ever seen in my entire life. Auger Pros was able to come out within and hour or two of me requesting a quote on Yelp. Their technicians were completely over the top awesome and very through! They had to come back because of our old plumbing and they came back within 30 mins of me calling back and fixed the issue. The main technician even showed me how our old plumbing looks like and showed me that everything was all clear before leaving. That technician deserves a good bonus or raise for the quality of work that he does! We will absolutely hire them again as long as they are in business!

The fix is quick and professional! And also very good lecture is given, we know better about the gas lines.  What extra I want to call out is that the professional service. We had other plumbers came and gave us at least $2600 estimations. They didn't explain anything and just asked us to replace the entire outdoor gas line. However, legacy plumbing determines which part is the real part that need to be replaced or fixed, and only cost us 1600. That's Amazing! They are really professional and nice person. And Give me very clear estimation so that I know where my each dollar Is spent.  The only issue here is that they are too outstanding and not easy to book on the same day. This is just because they are too good and professional! lol

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

How I found Black Tie Plumbing...

We have a slab foundation, our  house was built in 1964 with cast iron sewage pipes.  
Foundation work was done to our house before we could buy it in 2006. Perma Pier did the work and gave a life time warranty- 2 years ago they came back because we had some foundation issues, they honored the warranty and fix the problem.

While looking for a plumbing company to find out, why for 10 years we kept having problems with drainage in the north end of the house I discovered Perma Pier has a plumbing subset for problems like ours. So that's how I found their sister(?) company Black Tie Plumbing.

It was gut wrenching and depressing when they gave us the estimate to replace the corroded pipes causing the problem. We decided to get several estimates and explore other options like pipe lining. Baker Brothers gave us an estimate of $60,300.00, several others ranged from $35K down to $18K for partial replacement and/or partial pipe lining.

The initial diagnostic estimate from Black Tie was $360 to put the camera down the pipes and locate the problem. After considering a partial fix and looking at estimates for a complete replacement (the 112 feet of tunneling is the biggest expense) we chose Black Tie.  

Black Tie provided several options from replacing the entire sewer drainage to partial replacement to help us reduce the costs. (Ranging from $11,000 to just under $30,000) We decided on the total replacement, knowing it will increase the value of our home. All the sewage lines were replaced with PVC. They pulled the toilets and even took pictures of the work as it progressed for us. The workers accommodated us fully, not leaving us without drainage for more than a few hours and never overnight. The guys were all very courteous and clean and left the yard in very good shape afterward.

Jeff is the man! Knows his job. Goes right to work and solves the problem. First time hired him, but he is my GO-TO guy in future.
You will not regret hiring him to take care of your plumbing problems.

Pablo has come to our rescue on multiple occasions and a few months ago replaced a large section of our plumbing which has since fixed ANY and ALL problems. He does great work, competitive pricing and just a generally good human.

Absolutely the best plumber I've met. Reliable, clean, honest, and my new forever plumber live oak plumbing is #1 in my opinion. I will always recommend live oak plumbing and dons expertise to everyone.

The owner, Ben, came personally and cleared two clogged sinks, flushed two water heaters, and then even fixed water pressure issues that I had with two separate sinks at no extra charge!  I called the day before and he answered immediately and answered all of my questions.  He then came out the next day, right on time, and completed all of the work.  He gave a written quote BEFORE touching a thing, which was very competitive, and left no room for surprises.  I would hire him again and recommend Ben and his team without hesitation!

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Have used Roto-Rooter before and trusted them.  No more.  When I use them it is always for the same service - cleaning out the sewer line from the clean out to the house and out to the alley.  In 2006 this was $150.  In 2010 it had gone up to $175.  Pretty reasonable.  We decided to call them out about 6 months later to prepare for several events at our house.  The line seemed to be slowing down.

The service guy showed up and quoted me a price of $270.  This was almost a $100 more than 6 months previously.  I went in and checked the previous charge to confirm.  When I came back out to question it he gave several reasons.  Having to clean out both ways, price increase.  However, he promptly dropped the price to $180 with a 10% discount.  My BS detector went off and I told him to tell me what I owed for him coming out and for him to pack up.  (I try to be fair in my dealings with people)  He told me there was a $90 charge.  While he was loading up I called the office.  They could not give me a price or explanation of the discrepancy of the charges.  They told me that there should be no charge for him coming out - it was a free estimate.

I contacted their customer service info.  Played phone tag with a guy from the local franchise.  He just kept asking several questions and never gave any real explanation for the behavior or apology.

I will do this service myself in the future or will hire a true local company.

Do Not Hire!! I hired LSP for two large (multi $k) jobs, the latest one in 2021. LSP was to fix a sewage line leak and they CUT A HOLE THROUGH OUR SLAB IN THE WRONG LOCATION.  Not once did the owner, Larry, or any of his employees apologize or even acknowledge the fact that they made a mistake (or reassure us the mistake would be corrected).  In fact, when Larry came to the house on day 3 (was supposed to be a 1 day job), his comment was that we slipped through the cracks when the job was scheduled, that the job should have cost several hundreds of $ more due to the change in PVC cost since our quote (PVC cost has nothing to do with the fact that your guys cut a hole in the WRONG SPOT). The issues with this company stem from the top, from an arrogant, belittling, unapologetic owner.  The first job was also a total nightmare - we thought it was an isolated incident due to an employee who no longer works there. Clearly I was wrong and foolish to use LSP a second time.  LSP fixed the issues they caused on both jobs but both experiences were total nightmares due to the jobs taking 2-4x the amount of days quoted, major mistakes both times, and the rude attitude of the owner.