Best in Fort Worth TX

New in town and needed HVAC leak fixed and new garbage disposal.   Roberto was great from the moment he showed up until job was done.   Will definitely use for all future plumbing needs.

Clayton and keller were great! They went above and beyond while fixing a blockage I had for the a/c drain and were courteous and professional during the whole process. These guys rock!

My bathtub was leaking hot water only and they came out to go look at it fixed it did a great job and did a quick job as well I definitely would recommend.

Skillful, honest forthright.

We called Direct Source after another local plumbing concern sent out what turned out to be a salesman in response to our request to auger a stopped up drain. The salesman spent some time surveying our situation and, it seemed, surveying my wife and me to see how much they could milk us for. They wanted almost $800 to get an actual plumber/tech to come behind the salesman and do the job. Charged us $39 (reduced from $69, so I guess we got a bargain) for the service call.

Direct Source sent a real plumber, Wes Hart, who showed up at our door promptly. He discussed some potential solutions if our problem persists, but did a basic clean out for $160 that seemed to make the most sense as what ought to try before turning to more drastic options.

One of our 2 Rinnai tankless water heaters failed to provide hot water one morning.  The builder's plumber that installed it evidently failed to install the 2nd CONTROLLER to the unit that wasn't working. In addition the original install was not piped properly so it could not be drained as recommended every 2 years.  Also, the company that installed the units no longer work with the builder!  I explained the no hot water situation to Legacy and they scheduled a time to come out to diagnose and gave a quote over the phone for worst case scenario if they needed to replace the 10 year old Rinnai, which seemed reasonable when calling other companies.  The day before they were to come out, the hot water RETURNED.  They came out anyway and tracked the wire from the Rinnai up through the attic but could not find where the builder's plumber should have placed the 2nd controller unit for it.  That controller would have given them the error code for them to diagnose what the problem was.  Legacy plumbers gave 3 options: order and install a controller, drain the unit but that might initiate the unit to fail since it had never been drained, or do nothing until it stops again and then replace the unit.  I opted for doing nothing.  While they were there I had them replace a leaky outdoor faucet prior to any freezes this season, which was done nicely.  Very competent and thorough, pleasant guys! Answered all my questions to my satisfaction!  Would highly recommend.

We had a great experience with Tioga. They came to give a quote on replacing some light fixtures and fans and performed the work the same day. The price was very reasonable and the installers, Michael and Seth were very careful, efficient and professional.

We will use them again for our next round of upgrades!

Great company and great service.  They were able to save me $700.00 on my hot water tank.  Another company quoted me $700.00 more.
They are fast and efficient and most of all honest.  Highly recommend.

How I found Black Tie Plumbing...

We have a slab foundation, our  house was built in 1964 with cast iron sewage pipes.  
Foundation work was done to our house before we could buy it in 2006. Perma Pier did the work and gave a life time warranty- 2 years ago they came back because we had some foundation issues, they honored the warranty and fix the problem.

While looking for a plumbing company to find out, why for 10 years we kept having problems with drainage in the north end of the house I discovered Perma Pier has a plumbing subset for problems like ours. So that's how I found their sister(?) company Black Tie Plumbing.

It was gut wrenching and depressing when they gave us the estimate to replace the corroded pipes causing the problem. We decided to get several estimates and explore other options like pipe lining. Baker Brothers gave us an estimate of $60,300.00, several others ranged from $35K down to $18K for partial replacement and/or partial pipe lining.

The initial diagnostic estimate from Black Tie was $360 to put the camera down the pipes and locate the problem. After considering a partial fix and looking at estimates for a complete replacement (the 112 feet of tunneling is the biggest expense) we chose Black Tie.  

Black Tie provided several options from replacing the entire sewer drainage to partial replacement to help us reduce the costs. (Ranging from $11,000 to just under $30,000) We decided on the total replacement, knowing it will increase the value of our home. All the sewage lines were replaced with PVC. They pulled the toilets and even took pictures of the work as it progressed for us. The workers accommodated us fully, not leaving us without drainage for more than a few hours and never overnight. The guys were all very courteous and clean and left the yard in very good shape afterward.

Bobby did a spectalular job in my home.  I have had two other companies come out to see why we did not have a strong water stream out of our faucet in the tub and neither was able to identify or fix the issue.  Bobby came out and looked at it and in 5 seconds said it was the filter.  Access to the filter was difficult due to 30 years worth of corrosion so he had to remove tiles to replace the system.  He did a great job and explained the process and why.   Finally works like it did when we purchased the house new.
Bobby was insightful, confident and extremely polite and respectful.  
I am only using O'Brian from now on.

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

I am very thankful I reached out to Mike for my plumbing issues. Mike was very responsive and prompt and did a fantastic job.

Incredible service from start to finish.  All of the other reviews are true, Travis and his team are amazing.  They went above and beyond at every step, we couldn't be happier.

Kenny and his son replaced my water heater and they did a wonderful job. They both were very knowledgeable, courteous, and precise. I would highly recommend them to anyone in the Verde Valley. And I would also use them again.

Augerpros installed our water heater and remove the old one. The work was done satisfactorily, no issues, so have to rate the work as satisfactory.

Wow courteous, friendly, knowledgeable, and professional. Quality work and fair price!

I own a property management company and finding reliable and knowledgeable plumbers has been the single biggest obstacle we have encountered. However, when we found Professor Plumber, we knew we would have a great vendor partner. Several days ago, I personally experienced a plumbing issue at my own home and when I called, they were here within a couple of hours, cleaned the line, ran the camera and determined the cause. Tyler was diligent and did not give up until he located the problem. With this old house, it's always with great anxiety that I have a plumbing issue because I do have cast iron but working with Professor Pipes, my mind is at ease knowing they're going to be honest, thorough and with reasonable pricing. This gives me comfort also knowing they are servicing my property management clients with the same level of care. Highly recommend.

Is this place still in business? The yelp site says open 24/7. When I checked B4 I called, it showed open. I tried to call twice to request service due to reviews on yelp. The phone rang many times, then it switched to a voice recording saying we are closed... It didn't ask me to leave a message or give any more info as to when I could call back or how to schedule an appointment.

Steve H. showed up and got our problem diagnosed and fixed quickly. He was very pleasant and personable. The job was out side in freezing weather and not once did he complain about the elements. Thank you Steve for a job well done, stay safe out there.

I used the email service on a Friday night to set up an appointment Saturday morning. Easy to set up and received a call in the am with a time to expect the plumber.