Best Plumbing Services in Fort Wayne IN

My high rating is a result of the great service I got from their service tech Josh K.  I had a thermostat installed earlier in the day on Friday  by another tech but the furnace fan kept shutting off and turning back on in very short cycles. Josh came out on Friday night and quickly diagnosed the problem and fixed the issue. His thoroughness in his work gave me great confidence that my furnace was repaired correctly.

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

Wonderful company! I can't say enough about them!  I needed a water heater replaced and they worked with me to get it done in a timely manner. The customer service was prompt, friendly, and very informative! I couldn't be there for there for the work but my sister said they wore masks and were very friendly and efficient! I would definitely recommend them!!

I highly recommend this plumbing service. The customer service was fast, polite and responsive. The plumber was clean and very courteous, went out of their way to please us by following up  with a  call and a note. The response time was 1 day ( mine wasn't an emergency). The woman that makes the appointments was very polite and flexible, as I am a night shift person. Great business if you need plumbing work done!

It's not often that a service provider like this (HVAC, eletrical, plumbing) gets such good ratings from me. Normally they're late, not overly pleasant, or just don't seem all that competent. A few months ago we found Korte Does it All and had someone come out to give us a big electrical estimate on some work we wanted done. Mike was professional, knowledgeable, and gave us some good suggestions.

Fast forward a few months and our bathroom outlet keeps tripping the circuit breaker. I went ahead and called Korte and got an appt. scheduled for the next day. (The woman who took my call was friendly and efficient--two qualities that often seem to be missing from people in positions like this, so it was greatly appreciated). The negative is that they give you a 3 hour window, no specific time and not even a 2 hr. window like some other companies. However, they do call before they come out (in our case about 30 minutes before the tech arrived).

Our electrician arrived within the time expected and immediately introduced himself (Corey) to all of us. He was extremely courteous and professional throughout the service call. Moreover, anyone who takes the time to talk respectfully and thoughtfully to my daughter (age 4) and to answer all of her questions automatically earns a high-caliber rating from me. However, not only was Corey kind, he also appears to be competent and skilled at his job (since I'm not an electrician, I can't know for sure, but it sure seemed like he knew what to do). He always informed me of what exactly he was doing (what he was looking for, what the problem was likely to be, etc.) and why the problem may have occurred, what to be on the lookout for in the future, and what to do if there are any more problems.

Given that Corey arrived on time, was thoughtful, respectful, competent, cleaned up all traces of dust and debris (and wore the booties over his shoes to prevent tracking in additional mud), quickly diagnosed and repaired our problem, and even did some of the work from the earlier estimate that we hadn't gotten to yet, I would absolutely recommend this company--or at least their employee, Corey. I think their prices are on par with their competitors, so I definitely plan to call them again for future work. Thanks Korte!

Absolutely the best. They work clean, and can definitely solve your issue. They uncapped two dump pits that were covered with 8 inches of concrete each, installed a sump pump, and left it cleaner than when they began. John is willing m to work within your budget, but be realistic. They have to make money too. Not a discount service, but you get quality service at a fair price.

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

Never again.  We hired someone else after we did business with these folks.  

not going to go into the disappointments.  Just take my work for it.

I called for some bathroom work.  The receptionist was very nice and did a thorough job, which made me feel I was off to a good start.  The price was very reasonable, so I chose to work with ASS (this acronym is pretty fitting, because that's how I feel about their service).  Anyway, scheduled the appointment for 12:30-2:30 on the following Monday.  I get a call at 9:00 asking why I'm not at home.  I say appointment is for 12:30.  He apologizes and said no one gave him an appointment time.  Sure, that's fine.  At least he is there early, ready to work.  

The problem starts when he starts to work.  He sends me out to get some parts.  I come back with parts.  He then says he can't finish that day because he needs different parts.  He says he'll be back the next day.  He never shows up the next day.  I call ASS twice, and both times I am told he will be there soon.  He NEVER calls to say he won't be able to make it.  I should have just cancelled the service there and found someone else, but by now I'm in it.  I call the next morning to see why I never even received a call that the plumber wasn't coming.  I am told that he came by and told us he would be back the next day (which obviously did not happen).  Anyway, AGAIN, we are told he will be there at 1:30 that afternoon (we are now on Wednesday).  I call at 2:00 to see where he is.  The receptionist says he is picking up some things and will be there soon.  Fast-forward to 5:00 and STILL no one.  I call again.  Again I'm told he is on the way.  Guy finally shows up at 5:30.  He starts (barely) to work and says he needs some parts that he doesn't have and he'll be back tomorrow.  He leaves without turning the water back on, but I am able to stop him before he pulls out of the driveway.  He turns the water back on, but now the shower won't stop running.  He now HAS to finish what he started, otherwise I'd have to choose between the water being off or the shower running all night.  He finally comes back and manages to get the shower to turn off.  Cue I'll be back tomorrow morning at 9:00.  Tomorrow (now Thursday) at 9:00 rolls around and he is not back.  Finally shows up at 9:45.  I am at work, so my roommate, who had to wake up early to make sure the guy gets in, is there.  He is PISSED.  The guy bumbles around and leaves again because he doesn't have the proper parts.  AGAIN!  He has seen the shower on three separate days now.  How does he not have the correct parts.  I feel like this is some sort of scam.  I call ASS and tell them they need to send out someone who knows what they are doing.  They say someone is on the way.  It is now an hour and a half later and no one has come back.  The shower is leaking like crazy and it is still not fixed.  I've heard the adage you get what you pay for, but this is ridiculous.  I feel like I have to stick with ASS through to the bitter end because they owe ME money by now, right?  Anyone else ever had a similar experience?  I still can't wrap my mind around it.

Update:  They finally managed to finish everything after 4 days of trying.  I will admit, the price really can't be beat.  They kept their original quote (which was almost $600 less than Roto-Rooter).  I'm thinking the one guy was fairly new.  They were nice at least.  I feel I was a bit harsh, but they came on four different days and stayed for about 10-20 minutes on 2 of those days (doing it multiple times during those days too).  The more I think back on it, I guess I was not too harsh.  This is pretty unacceptable.  

Update 2 (September 23rd, 2015): The shower they fixed has been leaking from the shower head since Saturday.  My landlord called these guys back to fix it (as it has only been a few months since they were here).  As you can imagine, I am not the biggest fan of this idea, considering the crap I had to deal with last time.  Anyway, they were supposed to call me when they were on their way to fix the leak.  I called twice throughout the day to make sure this was still happening and was assured that they would be out at some point during the day.  I was told they always work past closing hours to finish any jobs they had promised, and they were behind because of a job earlier in the day (I'm assuming they were behind because they had to go back to the site multiple times as they did not have the proper parts/equipment/knowledge of how to do the job).  Remember, I called TWICE, knowing they aren't very good at sticking to their word.  Of course, as you can guess, they never showed up.  I'm pretty much at my landlords whim right now, as he understandably wants it fixed for free as they couldn't get it right the first time.  Unfortunately, I am the one who has to deal with them no-calling/no-showing because they can't even be bothered to let me in on the fact that I'm not worth their time (perhaps they didn't like my initial review).  It would be comical in a comedy-of-errors/sitcom type of way, if it weren't happening to me.

They were prompt and did their job. However, they did not respect the fact we have carpeting and walked through sludge and through the house. I had to clean my carpets and kitchen rugs after they left. Other than that, drains are cleared and thats a big deal.