Best Kitchen Remodeling in Fort Wayne IN

Wonderful company! I can't say enough about them!  I needed a water heater replaced and they worked with me to get it done in a timely manner. The customer service was prompt, friendly, and very informative! I couldn't be there for there for the work but my sister said they wore masks and were very friendly and efficient! I would definitely recommend them!!

I'll gladly be the first to review.  And this is wild, since I am not the type to write reviews, this is special.  I have now used PCS to help me through four projects, which were beyond my DIY abilities.  I am so thankful I found a company with professional staff, dependable services, and able and willing to help you through the process of turning an idea into an actual functional reality.  No matter your creativity, PCS is there to guide you through your various options, and is honest about what materials, designs, processes, etc. will be best in the long run, and explaining why.  The coolest part is they don't try to upsell you on stuff you don't need.  PCS is just reliable, while being easy going and approachable. Thanks to PCS, my family has an expanded outdoor poured concrete patio, trendy new decorative indoor accent walls, a massive built-in entertainment center, the coolest loft-built in bed, and even more.  This company literally does it all, electrical, framing, concrete, painting, finishing, demolition.  PCS has the right tools, and technologies to get the job done, efficiently and PCS has earned my loyalty, no matter the indoor or outdoor project.  Highly recommended.

My name is Earl Harts
He came to our home to do a service repair. He charge us $450.00 to pump water out from our basement.  He then referred us to Direct Flow Service to dig to replace a broken tile at the tree.  We gave him $1500.00 to start the job. He never came back to finish the job. He wants to collect another $1000.00 without finishing the job. He covered the hole and left about 3 ft of dirt on top of the hole.  He verbally gave us a 90 day warranty with work done from the house out about 10 ft to the sidewalk . The problem as I have been previously advised exists at the tree which is aprox. 50 from the house. We have had this same problem prior several times and each time was roto rooted  at the tree which took care of the problem temporarily.  

He said if we didn't pay in full he would add on $30.00 a month until paid.  He never gave us a Contract - just receipt for the $1500.00. We wonder if he even has a permit to do this work.

Had a good experience in the past. Don't know what is going on now with this company. Was led on for a whole week a plumber would be coming and that never happened. I called on a Friday asking if there was an availability for the next week. Was to by the receptionist that possibly Monday or Tuesday and they would call me Friday with a time. Never heard back so I followed up on Monday. She then again said still that day or Tuesday. They never came. Wednesday no call from them. I follow up on Thursday asking about availability and I was told I was never put on for Monday or Tuesday and that I was for Thursday Friday. That wasn't even a guarantee. I asked if I should look for someone else because I have a non-working water softener. She told me go ahead and look for someone else that they would keep me on the schedule and call me when a time was available. They never called never replied to my email I sent. Nothing was miscommunicated or interpretated incorrectly. If you don't have the availability be honest about it.

I'm leaving a negative review due to the disrespect and lack of the communication. I mentioned in the email that I work in the medical field and I don't get any more days off for a few months. My time is just as valuable as theirs. If there was no availability that should have been clearly and honestly communicated and I would have understood. To lead somebody on an entire week and waste their time waiting around is disrespectful and very unprofessional.

I will be sharing my experience with people that use this company currently.