Best Emergency Services in Fort Wayne IN

We had a random water problem that happened 2 days before Christmas. Called our usual places first and they would either end up charging us for after hours or wouldn't be able to get us in until the next day (during which we had plans to be elsewhere). Gibsons was able to be there within a few hours. Our technician was Jason M. He was polite, knowledgeable, wore shoe covers (I hate having shoes worn in the house, so this was important to me), and seemed pretty thorough. Best of all he wasn't trying to cause problems where there were none. In other words, he thought, based on his years of experience, that watching the problem (to see if it really was a problem) was the best course of action rather than drilling a hole in our ceiling.

More than a week later and his hypothesis seems to be holding true. It was nice to be able to have someone come out when we needed a quick assessment. It was even nicer that no extra work (i.e., $$ charges) was done when it wasn't necessary.

Based on this experience with Jason M., I would definitely recommend Gibson's to others.

(Why not a 5 star then? Well, in a case like this I would prefer to have several positive experiences from a company like this before bestowing the highest possible rating to insure a consistent wonderful experience. Additionally, I usually reserve 5 stars for something that goes far and away, above and beyond, which I would not expect to happen during every visit.)

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

Top notch service and professional work done in a timely manner..  Truly deserve the reputation they have built one satisfied customer at a time.  Some of the hardest workers I have met.

First time using Perkins Septic. Staff member Jordon called before arrival and was very pleasant.  Process didn't take him long and paying right then was an added bonus so it's all taken care of.  See you in a few years Perkins team.  Thank you!

The first time we had them out they busted a work table away from the wall tearing a small amount of plaster from the wall where it was screwed in and then lied to us about it.
David Korte did respond to a complaint I made about this incident. He came out to look at the damage and he offered to repair the damage. I declined his offer because it was a small amount of damage and to me the real issue was a trust issue with a contractor, and in doing so may have set the tone for less than professional service from that point forward.

The second time they were suppose to fix a light in a bathroom that still doesn't work correctly.
The third time they changed a thermostat and the technician left it hanging crooked with dirt on the wall, and is still crooked and loose.
The last time we called Korte the person they sent out was to look at a boiler and after a few moments it's was obvious the young man had no experience so we sent him on his way.
they offered to send someone else but by this time we had enough of Korte and their slipshod service.
We also had a yearly contract for AC/Heating maintenance, but the service we got for the cost was not a good value.

The positive side to dealing with them is that their personnel are all friendly.

Great service, affordably priced. Pleasant employees. We appreciate the job Sam did and RuthAnn's kindness and professionalism on the phone. Thanks k you.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

I wish I could give negative stars because they don't deserve anything at all. Shady employee. First off, I was given a time and nobody showed. I called and was told he was running late. 7pm comes and a guy calls saying he was on his way. 11pm comes and the guy calls again and asks if I want him to come over still or wait until in the morning. I said wait till morning so you can see what you are doing. My roommate or myself had to help him a lot of times because he couldn't get behind the washer or he had to have help for certain thing. I got so annoyed I had to leave for awhile. He was at my house from about 9am to after 10pm and nothing accomplished. Had me pay over $400 in cash so he could tell his boss the reason why he was at my house all day and fixed absolutely nothing was because he was fixing machinery. He said they were taking money out of his pay due to him breaking another piece of equipment that wasn't his fault. So he was going to give them $90 out of it. He was so fat, he bent my gutters trying to get on roof. He NEVER FIXED problem so I have been without a toilet and shower in my main bedroom with stuff coming up through shower when he promised to come back and fix.  I tried calling office but she didn't want to listen. I just want to be able to use my bathroom again. That's all!!

Tressler Plumbing   used to be good, but not anymore. They are very unprofessional make promises they don't keep, won't return calls etc. they will actually set up an appointment not show up and not respond to any inquiries. Find someone else or you will be disappointed

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

They came out and charged me $120 to tell me they couldn't evaluate my septic until they had the plans from the county. They told me they would get them and call me back. I never received a return call, and every time I called them to check on the progress they had no idea what I was talking about. They basically took my money ran. Do not use this service for anything but getting your septic pumped.