Best Emergency Services in Fort Wayne IN

We had a random water problem that happened 2 days before Christmas. Called our usual places first and they would either end up charging us for after hours or wouldn't be able to get us in until the next day (during which we had plans to be elsewhere). Gibsons was able to be there within a few hours. Our technician was Jason M. He was polite, knowledgeable, wore shoe covers (I hate having shoes worn in the house, so this was important to me), and seemed pretty thorough. Best of all he wasn't trying to cause problems where there were none. In other words, he thought, based on his years of experience, that watching the problem (to see if it really was a problem) was the best course of action rather than drilling a hole in our ceiling.

More than a week later and his hypothesis seems to be holding true. It was nice to be able to have someone come out when we needed a quick assessment. It was even nicer that no extra work (i.e., $$ charges) was done when it wasn't necessary.

Based on this experience with Jason M., I would definitely recommend Gibson's to others.

(Why not a 5 star then? Well, in a case like this I would prefer to have several positive experiences from a company like this before bestowing the highest possible rating to insure a consistent wonderful experience. Additionally, I usually reserve 5 stars for something that goes far and away, above and beyond, which I would not expect to happen during every visit.)

A while back I called A&A Mechanical to service my Generac generator. I called Generac directly as the home I bought this year came with a large generator. I have never had a generator before and didn't know what needed to be done on it. They gave me a list of companies that service their generators near my home, and A&A was a company within my town. I called and scheduled an appointment with them in a few days. What was great was that I found out from them, that they used to service the generator for the old owner of my house.

They came, performed service on the generator and set it up so I get it serviced once a year. Technician was friendly and explained to me how my generator worked, how it would test the system every week, pretty much gave me a lot of useful info. I am very glad I did get it service because two weeks later, my area lost power for an entire day. Seems some squirrel(s) messed around a nearby electrical substation. Immediately my generator kicked in... and it's an amazing generator powered my entire home! I so could have used this when I lived in Miami during hurricane season! If I didn't get it serviced, I would have been without power and I would have lost a stand alone freezer and a refrigerators worth of food... so I saved a lot of money!

If you have a generator, get regular service.... and get it from A&A!

Seems also per the website they also do work in plumbing, heating and A/C... so something to keep in mind too.

Top notch service and professional work done in a timely manner..  Truly deserve the reputation they have built one satisfied customer at a time.  Some of the hardest workers I have met.

First time using Perkins Septic. Staff member Jordon called before arrival and was very pleasant.  Process didn't take him long and paying right then was an added bonus so it's all taken care of.  See you in a few years Perkins team.  Thank you!

I have used them twice.

I had them install a sub panel in my basement. The electrician did a good job with it. I am not sure if there is a cheaper electrician that also does good work, but I was happy with them. Of note when I got a quote, I was told that they were going to pull the permits for this work. While the electrician was working, I asked about the permit and he said that a permit was not needed. I think he is wrong.

I also had them hang a 5' by 4' Condensation hood in my basement home brewery. In addition to that they had to hang a fan and attach ducting and core through 10 of concrete for the dryer style duct out of the basement. They did a great job and stuck to the quoted price even though coring through 10 was not in the original plan (they thought they would be going through wood). The group of guys they sent out were very professional and knowledge about the task they were doing. Again not sure if they are the cheapest for the job, but you pay for what you get and I paid for full satisfaction.

I had a septic system question so I emailed A&R. They got back with me immediately and gave me excellent, free advice. Would definitely recommend them.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.

This company has a very bad reputation with me! I called them out to work on a sewer line back in February 2019 and they not only sent out the worse and laziest worker they have! They gave me an arrival time in the early afternoon and the idiot arrived here at almost midnight, he told the tenants he'd be back the next morning and guess what? He never showed up! Said he was going to come talk to me but yet he never said a word to me! He not only did not do any work on the trailer, but he left everything laying on the ground and even allowed raw sewage to dump out onto the ground! Then they send me a bill for over $700 for nothing being done! I finally found another company to come and do the work which was done correctly! I will never use affordable sewer service ever again and if i catch them on my property ever again I'll file trespassing charges on them! I complained several times to them and all they wanted to do was argue with me and told me to call their owner! Really me call the owner? The owner should have been calling me! My best advice to anyone needing sewer work done don't call affordable sewer service, call someone else of you don't want a bill sent to you when nothing was done! They can eat that bill for over $700.00 because they will never get me to ever trust them again! You should not trust them either! Use Shoda, use golden rule, use anyone else but affordable sewer!

Tressler Plumbing   used to be good, but not anymore. They are very unprofessional make promises they don't keep, won't return calls etc. they will actually set up an appointment not show up and not respond to any inquiries. Find someone else or you will be disappointed

So not only did they install the dishwasher crooked. 23 days after my last review, the kitchen cabinet was wet to the point water was on the floor. If there wasn't water on the floor, I probably wouldn't have been alerted to the problem. I don't know if the pipes were installed incorrectly or not tightened enough, but either way the pipe came loose from the garbage disposal so when the dishwasher was running it was just pouring water out into the cabinet. Do not use these people for plumbing!

They came out and charged me $120 to tell me they couldn't evaluate my septic until they had the plans from the county. They told me they would get them and call me back. I never received a return call, and every time I called them to check on the progress they had no idea what I was talking about. They basically took my money ran. Do not use this service for anything but getting your septic pumped.