Best in Fort Wayne IN

My high rating is a result of the great service I got from their service tech Josh K.  I had a thermostat installed earlier in the day on Friday  by another tech but the furnace fan kept shutting off and turning back on in very short cycles. Josh came out on Friday night and quickly diagnosed the problem and fixed the issue. His thoroughness in his work gave me great confidence that my furnace was repaired correctly.

This is the best plumbing store you can go to. Place has been in business longer than heck. As long as I can remember and this is the 1970s and 1980s. Guy in this place knows his plumbing parts, good place to get propane as well.

They have all of your plumbing needs covered for damn sure.

Could not of asked for a better experience. These guys are extremely trustworthy and reasonable. They came out and gave an estimate then followed up with completing all of the work, as well as making several recommendations for future opportunities. They came highly recommended and did not disappoint. We will use them for all of our future needs.

Great service. Technicians are very professional and trustworthy and do the most to get the job done the RIGHT way! Will call them every time for any of my heating or plumbing needs

We used these jokers once when clogged up by one of those big brown torpedo's..You know what I'm saying right? They got the sucker unclogged, busted that torpedo up! Owned it and got her to flush down the drain.

I thought dude was going to chase it and dive in head first, but yeah he didn't and still got that sucker zapped out of there. Mr. Rooter will come to your rescue, they have them long pipes for unclogging and all kinds of stuff.

Requested service on an old furnace that heated my commercial building. They couldn't fixed the furnace and instead would send a salesmen out to quote a new furnace. First appointment they never showed, never called. I called a week later to follow up. They rescheduled and had a no show - no call again. 40 mins after the scheduled time MIKE KNUEVE calls with the rudest tone. I told him you should have called I am at lunch now, I would have stayed at my office if you were going to be this late, just call... His response We are busy people too...

As a young business owner in a small community I am very disappointed with Mike Knueve and his approach to business and sales. I received no apology from Mike and will not be working with Knueve and sons.

As a Waterfurnance GeoPro I expected more! Paid extra to get someone out the same day only to then have to wait 5 days ( in 100 degree heat non the less)  to have a board replaced. They didn't care that we were without either. Unit was also under warranty! The service manager even tried to compare it to his camping vacation he was on by choice.  They do not carry Waterfurnance parts on their trucks and ship parts to their shop in Laotto from Fort Wayne rather than picking up.  Huge disservice to the customer. Was not given any other option but to wait. I had to call multiple times to follow up - lack of communication all the way around . Will use someone else next time and would never recommend them to anyone I know.