Best Septic Tank Installation in Durham NC

I've used still water plumbing for the last 2 years on numerous jobs and he has alway done an excellent job . I would highly recommend Joe at still water plumbing.

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

I asked for an estimate and they quoted $50 for an estimated.  I was very clear over the phone that my well pump was not working.  They came in and the charged me $200 to confirm nothing else was wrong.  Then another $300 to pull the pump out of the well to confirm pump is bad.  Then they wanted $6500 to replace  the pump.  I just paid the $500 and got them out.

When I called to complain they were giving me some weird explanation about their standard process/work to replace pump.  

My question is why they did not tell me that over the phone or at least when the tech  arrived first.

will never use them again.  Horrible People.