Best Gas Furnace Repair in Durham NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Heat went out yesterday and it was a cold night last night.   Called Raleigh Heating and Air. who installed the furnace originally, first thing this morning and talked to Diane, who was very helpful and put me on the list for this afternoon.  

Kevin showed up at 3:00, found the problem quickly (broken starter) and replaced it.   Heat was back on by 4:00.  Reasonable price.  Very satisfied with the responsiveness and service.   Would recommend.

While the service tech was great getting him there needs work.
Called at 8:24 AM. was told #2 in line, called back every 1.5 hours to get same story.
5:12 PM tech arrived, done in 30 minutes. Different tech than originally told to expect.
They need to have a better appreciation for non business customer needs and priorities. Sat home ALL day for 30 minutes work. Probably use someone else next time.
If assigned tech is tied up assign another!