Best Electric Furnace Repair in Durham NC
Plumbing Service
Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!
1207J Kildaire Farm Rd, Cary, NC 27511
Plumbing Service
At one time, I thought highly of this company, but my most recent experiences have been terrible. I would not recommend them to friends, or family.
They quoted $823 to replace an inducer motor on my HVAC system. Without any HVAC experience, I viewed a couple YouTube videos, then ordered the part on-line for $320. It took me only 45 minutes to replace the part. And, the vast majority of that time was taken in reading the directions and double checking my work. It was simple. Yet, they sought to charge over $400 an hour for labor to replace a snap in part. Worse, they were going to hit me for an hour of labor at that $400, for something that took me 45 minutes, would likely have taken an HVAC repair person 10 to 15 minutes. Can you imagine what they would charge if complexity was involved? Just watch a couple YouTube videos on compressor, drier or accumulator replacement. That's where skill is required. This was a very simple job, yet they attempted to fleece me with an extraordinarily high labor rate for a simple job, absolutely egregious and unacceptable.
They also installed a Trane Heat Pump system for me in 2011. It came with a 4 year warranty. Had they signed me up for the extended warranty, which was free from Trane, that warranty would have been extended to 8 years. They didn't sign me up, or even alert me to the need. Nor, was there anything in the paperwork that alerted me. At the 5 year point, the coils on this system developed a leak. The coils cost over $3,400 to replace.
Finally, they installed a system humidifier for me. They didn't advise or install a filter on the water-line. The evaporating water left a hard, flaky mineral deposit behind that was thrown into the coils, clogging up the coils, destroying the efficiency of the system. It was an ill-planned , ill-positioned installation that created numerous problems and wasted time and money to resolve.
Their labor rates are excessive. They don't look after the customer's best interest on warranty issues. And they did sloppy work for me. So, my 1 star recommendation should be readily understandable. I'm only sorry it could not have been ZERO stars.
They quoted $823 to replace an inducer motor on my HVAC system. Without any HVAC experience, I viewed a couple YouTube videos, then ordered the part on-line for $320. It took me only 45 minutes to replace the part. And, the vast majority of that time was taken in reading the directions and double checking my work. It was simple. Yet, they sought to charge over $400 an hour for labor to replace a snap in part. Worse, they were going to hit me for an hour of labor at that $400, for something that took me 45 minutes, would likely have taken an HVAC repair person 10 to 15 minutes. Can you imagine what they would charge if complexity was involved? Just watch a couple YouTube videos on compressor, drier or accumulator replacement. That's where skill is required. This was a very simple job, yet they attempted to fleece me with an extraordinarily high labor rate for a simple job, absolutely egregious and unacceptable.
They also installed a Trane Heat Pump system for me in 2011. It came with a 4 year warranty. Had they signed me up for the extended warranty, which was free from Trane, that warranty would have been extended to 8 years. They didn't sign me up, or even alert me to the need. Nor, was there anything in the paperwork that alerted me. At the 5 year point, the coils on this system developed a leak. The coils cost over $3,400 to replace.
Finally, they installed a system humidifier for me. They didn't advise or install a filter on the water-line. The evaporating water left a hard, flaky mineral deposit behind that was thrown into the coils, clogging up the coils, destroying the efficiency of the system. It was an ill-planned , ill-positioned installation that created numerous problems and wasted time and money to resolve.
Their labor rates are excessive. They don't look after the customer's best interest on warranty issues. And they did sloppy work for me. So, my 1 star recommendation should be readily understandable. I'm only sorry it could not have been ZERO stars.
2730 Rowland Rd, Raleigh, NC 27615
Plumbing Service
Way over priced for the services they provide. Better companies in the area with better products, warranties, and reasonably priced.
4514 Bragg Blvd, Fayetteville, NC 28303