Best Water Damage Restoration in Dallas TX

TLC Group Services came out to take a look at our shower to give us their opinion of whether it needed to be replaced. They didn't need to do anything, but I really appreciated their honest advice, will definitely use them in the future!

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

Long review, but worth the read as I'm sure it will save you money and frustration. In short, no I do not recommend them at all. I contacted Military Plumbing on March 21st 2022 regarding a leak coming from a faucet in the backyard of one of my rental properties. When they arrived (I believe the plumber dispatched was named Juan), I was called and told that the price would be $700 per 3x3 hole that they had to dig to find the problem. It seemed to be pretty obvious where the leak was coming from so I thought it was a little excessive that they would charge me $700 for that, but hey whatever. I mentioned that I was out snowboarding when they called and I just agreed to the price, which is where I believe I went wrong. They call me back about an hour or two later saying the job was done, so I sent over the payment. My tenant called me shortly after saying that water was still pooling up around the faucet, so I called Military Plumbing back and they went back to check it out and then said that a washer in the pump needed to be replaced. So I explained that they told me the job was done and I paid what was owed, but since the water was still leaking it meant that the job obviously had NOT been completed. So the next day they sent someone (I believe it was Juan again) to replace the washer. A few days later around the 2nd my tenant send me pictures of the water doing the exact same thing, but me thinking they had fixed the problem, told him that the water probably just hadn't been able to evaporate since the weather hadn't been too nice. About a week later he contacted me again saying that it's leaking from the same spot again, and sends me some pictures. So I contact Military Plumbing again and they send someone different out, a man named Chris. So Chris gives me call saying that it looks as if someone has been pulling the pole and for that reason, they won't be able to honor their warranty. Which to me was completely unacceptable cause 1) of you look at the pictures they send after the job was completed the first time, you can see that they didn't pack the dirt around the base of the faucet, so common sense would tell you that high winds could tip it over (and the man I spoke with on the phone agreed that could be a possibility, especially since there had been a few storms in the area since the initial repair. 2) The warranty doesn't state anything that would void the warranty. What makes more sense, a grown man pulling and kicking a faucet for no reason whatsoever, or high winds blowing it over to the angle it was when they arrived the very first time? The hose is extremely long so more than long enough to get water to all the kennels back there so he had no need to even tug on the hose. The man I spoke with on the phone said that he can't keep sending people out there to do the job and not make any money, which I understand but maybe you should of done it right the first time before charging someone $700. He even went as far to say that he had them replace the entire pump last time, not just the washer. Which I told him I didn't believe since it looks to be the exact same pump. I lived there for 10years so I think I recognize the pump I used 3 times a day for 10years. He then said that he would send someone to pull the pump up and put a shorter one in its place so we could avoid it moving and damaging the pipe in the future. I was first quoted $700 for that but he then said I'm the same breath that he would do it for half price to try and work with me. While I do appreciate the offer, it's still unacceptable. The job wasn't done right the first time and it came with a 1year warranty,  so why should I have to pay $350 for them to do it again? He said it would come with a warranty as well, but if you're not honoring your initial warranty, why would I trust another one from you? As I told him, I'm sure if something messed up, you would just come up with some other reason of why the job isn't covered under the warranty.  I would understand the cost of materials but not labor cost as well when once again, I already paid them $700 to fix this problem not even 2-3weeks ago. When I mentioned the situation to other people, they were blown away by the price I initially paid, so I checked around other places to get it repaired. I ended up paying someone $200 to do it and & $50 of that was from me offering him $50 extra to go the same day to get it taken care of. If you look at the pictures of the pump that was pulled up, you'll see that there's no way it had only been in the ground for 10days or so like they claimed when they said that they replaced the entire pump. Unfortunately,  the amount of frustration that went into this, and not to mention the extremely high costs, and in my opinion, shady business, made this an extremely unpleasant, semi unprofessional, experience at best. I would stay far away from this company unless you like getting the run around, over paying, being lied to, and being take advantage of

$450 was the quote to snake a shower drain clogged with hair!! IKYFL! At max, it should have been half that, average a quarter of that price. The technician was nice and arrived on time.