Best Water Damage Restoration in Dallas TX

I'm getting ready for a large-scale remodel/repair of my late father's house. Luis from TLC came out and walked through the house with me. He had wonderful ideas on design as well as solid knowledge on the technical things that need to happen. He answered all my questions (no  matter how dumb I felt they were) thoroughly and kindly. He was so understanding about the headspace I am in right now about my father and the house, too. He worked up very detailed and clear estimates of a couple of ways the work can go and was happy to answer my follow-up questions via text. I can't wait to work with him!

These folks are the real deal!!!

After being quoted around $6000 by another local plumber, who told us our main line needed to be totally replaced, we decided to get a second opinion, and boy oh boy, am I glad we did!!!

Blake and his teammates Brand (I believe) and Joseph were fabulous!!!

Prompt, professional, and courteous, they managed to address and resolve the issue (roots in the pipe... I'm getting that dumb tree taken down.) in less than an hour!

And it didn't cost a fraction of the original quote.

Call these folks. They're friendly, and most importantly, trustworthy and honest!!! Thanks again y'all!

Not good.  Scheduled an appointment with them and the day of the appointment they told me that I am out of service range.  Also,  Told me the tech showed up to an apartment and to reach out to my maintenance person.  I own the townhouse and do not have the luxury of a maintenance person. Will not recommend.

Update :

In October 2022, I had a shower valve replaced and it cost approximately $750.  On May 11, 2023 (after days of calling to try and get someone out to my house) - Roto-Rooter came out to replace the shower valve cartridge in the same bathroom; however, immediately we noticed that when the hot water was turned on, there was a loud noise, so today (5/23/23) Roto-Rooter came out again and told me that in order to fix the problem they would have to rip out the tile (which they would not be able to replace) and then it would cost $1,500 for parts and labor.  I asked the plumber (the same plumber that did the original work in October 2022) why he didn't tell me this option back then and he said that we got a free cartridge on May 11, 2023.  This was an incredibly rude response and shows that he does not care about the customer at all.  Overall, I am extremely disappointed in this company and will never use Roto-Rooter again and will make sure everyone in our neighborhood knows about the awful customer service I experienced.