Best Swimming Pool Heater Repair in Dallas TX

Stan was great!  Offered a flat price for my generator gas valve inlet install and hired him on the spot.  Stan arrived and promptly completed the job.  He also noticed my water heater outlet had come undone and fixed that on the spot.  I would definitely hire Stan again for my future plumbing work!

Repair of frozen/busted copper pipe repair cost me $867.  It took them a total of 10 minutes to repair..  i already had the wall opened up prior to plumbers arrival..  This is an example of an unethical EXTREME OVERCHARGE!  Taking advantage of homeowners during emergency weather conditions.

They may actually do great work during non-emergency situations, but when you take advantage of homeowners it tells all I need about the character and integrity of the ownership team.  There is a reason that they are not listed with the Better Business Bureau.

Do yourself a favor and find another contractor

My experience with Duncan Plumbing was below expectations.  First, their communication was poor.  When I called to set up appointment the girl said 9 to 9:30.  There was nothing said about tech calling to confirm time.  It was communicated an 85 estimate fee that would then be incorporated into the service if completed.  On the day of service, due to my business, my phone was off. Therefore I did not receive a call asking if the tech could come early at 8:30.  At 9:10 I noticed I had missed a call from an unknown number. The tech had left a message and for me to call. I attempted to call his number with no answer so I called Duncan directly. The tech had been dispatched to the third call of the day because I did not answer. The woman started making this my fault until I reassured her that it was ok just when could he be here as it was not a crisis .  The call was rescheduled for later that day for 5:00.  I received a call, in the middle of a therapy session, took the call because I did not want a repeat of earlier.  Stephen arrived at around 5:30. Went to my bathroom, deduced the issue was a water fill component.  Asked if I wanted it fixed, and jokingly said of course unless we are talking 2 to 300 dollars.  With all seriousness he said, the repair would be 265.00 dollars.  I was appalled.  My gosh, I was currently, right then having 3 rooms of carpet steam cleaned, which meant moving furniture, and the job was a 2 hour job for just over 200 dollars!  If he had said even up to 150 I would have agreed but that was ridiculous.  So I paid the 85 dollars that I agreed to and sent him on his way.  What a ripoff!

They have always done a great job for us.  I get prompt service, straight talk and very fair prices.
I will continue to recommend them to my friends and neighbors.

On price, on time, and on point.  Pool pump went out, I purchased a new one and didn't have the time to install.  Called Pool Logistics and they were out here in two days.  Had me up an running with a great price, quality work, and great timing.