Best Damage Restoration in Dallas TX

Called this company the week of March 7th and spoke with Luis to come out, look at an old room addition that I wanted torn down and maybe some other services. When I spoke to Luis he said that they did do that sort of work and we made an appointment for Thursday, March 18th between 4-6 pm to get an estimate. Well, Thursday came but Luis never showed up, and nobody called to say Luis couldn't make it, or that he was running late or needed to reschedule the appointment - NOTHING. I'm glad this happened now before I got involved because I would be seriously mad if I WAS a customer and found out this company didn't honor their word. First impression is major. Thanks for nothing, will be going with another contractor.

I had to have major work on my wash out.  There were roots growing into my line and the connections were off.  Stram was great and walked me through it all showing me everything on his camera.  The price was very reasonable and they did quick work.  I'm very thankful to their professionalism and work quality as I was in a tough spot.

Sadly my attempt to use their services were met with I'm booked solid for over a week, this is what happens when you are not staffed properly. It can cause loss of serious loss of potential customers, I know I won't ever call again. There ARE others who have staffing

I have had them out before to do a line clearing.  Took about an hour and it was $460.  That's fine.  I am well off enough that it's not a big deal.
But...
When I call to have you come out a few months later to price gouge me on changing 2 shower valves and a toilet ball stem, because I'm willing to pay it, you don't even show up. No phone call or text.  No email. Nothing.  Til about 4:35pm. Appointment was for 12-4 with a $65 service fee.  They call at 4:35 to tell me Good news, we have a tech in the area to take your service call. Well it's too late.  Do you want to reschedule?
Well, if there is no service charge then sure. Oh, no we can't do that, but if you change your mind give us a call back.
Uh...no thanks.  You lost out on easy money and could have charged the full amount or maybe more but no no no. You couldn't even do common business protocol. That's too bad.  I'll call Belkeys! Lol.