Best Boiler Services in Dallas TX

Over the past two years--with one serious exception that is ongoing--I've been pleased with BillyGO. I've used them for a replacement capacitor on my condenser unit after hours, and was thrilled with the results. They replaced a toilet downstairs for me, came out to add a hard start to my condenser unit which was throwing my breaker, cut off and sealed a poorly built broken sprinkler line that had been damaged by the previous owner's foundation work, did checks of my heating and plumbing as a part of the membership (I'm a member, it saves 15%), and did two hydrostatic tests of my sewage and water lines.

But today, as I sit with an incredibly high bill for a two-tunnel under slab tunneling to repair a few breaks in a sewage line, I feel a bit frustrated. The job is: two access points under my slab, one for an up-to-15 foot tunnel and one for an up-to-20 foot tunnel. They subcontract out to a crew that digs down, excavates the soil, locates and repairs the pipes, and then backfills, etc. There is no permit required, is my understanding, because it's not over the limit of length for a tunnel.

The price is $21,200. They reduced this by $1,000 but I haven't yet seen the price breakdown they promised. In my situation, my sewage insurance endorsement on my homeowner's policy covers $2,500 to $10,000 based on the age of the plumbing, and I'll probably only get $2,500 covered.

I understand that major excavations can be expensive and as a business professor, I'm no stranger to profit margins and operating costs. I get it. Good work costs money, and BillyGO has always done good, reliable work for me.

But today, I genuinely feel a bit gouged, after asking a couple of other very highly rated plumbers just for their opinion with no chance of taking the job. One service said he wouldn't take the job now if I went with them instead because it would have to be too expensive to start over. But he did say despite the cost, BillyGO at least does good work and is reputable, which I knew.

Look, I'm on a time crunch. I need to make this repair before my re-inspection date in 16 days prior to closing in order to sell my house, so I'm a bit of a captive buyer. I want to endorse BillyGO wholeheartedly but after this experience, I'm more than a little jaded. Yes, I accepted the quote. Yes, I put $5,000 down (explained to me as $2,500 per access point for the tunnels), and I agreed to let them continue. But I have no choice, now. And it's better to keep my buyer in the game to sell him my home and cut my losses than look for a more reasonable price elsewhere, and lose my buyer.

Shop around. Could you find a high quality service to make two tunnels totaling 30-35 feet in tunneling for less than $21,000? I bet if I gave you 5-6 chances, you'd do it every time. And that's what bothers me about this. Again, they came down by $1,000 on the price which I appreciate, but the price is still far too high compared to all the information I am finding from other providers and online, and I didn't know better when I put down $5,000-nor did I have much of an option given my time constraints, even if I had wanted to back out and go with a different provider.

I'm disappointed on this one, and unfortunately it colors all the other experiences I had with BillyGO. I hope they make it right.

Scott was able to diagnose a leak that a prior plumber charged me $300 to not fix.  It turns out it wasn't a plumbing issue, but a downspout problem.  He just charged me the $40 trip charge but didn't try to rip me off like the other guy.

Jeff was very knowledgeable and professional. We called at 9am with the problem and by 3pm our problem was fixed 100%. We've had a non working toilet for over a year and just like that Jeff diagnosed and fixed it. Turns out we had a screwdriver inside and he worked very hard to get it out. 100% satisfied

Had an emergency flood from a toilet valve that burst.  KMP Plumbing was able to come out within a few hours and the service guy, Duffy, was GREAT!  Very professional and fixed out issue right away!  We will use KMP Plumbing for any plumbing issues going forward for sure.  I was out of town for work and quickly pulled up Yelp to find someone while He was trying to get the water to shut off.  Saw positive feedback from yelp and called and they were able to be out very quickly.

Another plumber referred me to Winstead for some outdoor drainage work because they had the right equipment. They were nice, thorough and didn't blow my budget. I'll call them again. Keep up the good work!

Justin Ivy performed a thorough inspection of unit as part of the tune up package. He took his time to check all important parts of the system to make sure all was working well. It was very hot in the attic but he was not rushed and performed all needed checks. He also answered all my questions. Definitely recommend Justin to anyone needing AC service.