Best Basement Foundation Repair in Dallas TX
I was impressed by their quick response. Luis listened to what I wanted in the master bath and delivered at a very reasonable price. The subs who did the work were exceptional and cleaned up after each day. Luis did his best to exceed my expectations, and succeeded!
1719 W Campbell Dr, Garland, TX 75244
Olshan Foundation
We just had our foundation repaired by Olshan Foundation. The workers did a fantastic job, so far everything looks good. Unfortunately, we did have a few issues that damaged our relationship with Olshan.
For some reason, Olshan is unable to provide an itemized statement. What they provided is in no way itemized.
The job was to take around 15 hours. The workers were here until 7 pm the first two days. They were supposed to leave hours earlier. We expected disruption, but having the workers here past 5 pm was an intrusion and very uncomfortable. The workers had to come back for a third day. The job lasted 26 hours, which was far too long.
But the most disturbing part of this experience is the concrete silica dust is covering almost everything in our home. The men put a plastic cover on one bed. They did not protect anything else in the entire house. This dangerous dust is on everything, and it will take days to remove.
We'd appreciate someone from Olshan contacting us with the authority/ability to make this right.
The Cava's
****Reply from Olshan Foundation Repair
Jul 20, 2021
Thank you for your feedback. Our Quality Assurance is jumping on this right now.****
8.4.2021 We were hopeful, but unfortunately, we have yet to hear back from Olshan's or their Quality Assurance office. Quite a disappointment.
We just had our foundation repaired by Olshan Foundation. The workers did a fantastic job, so far everything looks good. Unfortunately, we did have a few issues that damaged our relationship with Olshan.
For some reason, Olshan is unable to provide an itemized statement. What they provided is in no way itemized.
The job was to take around 15 hours. The workers were here until 7 pm the first two days. They were supposed to leave hours earlier. We expected disruption, but having the workers here past 5 pm was an intrusion and very uncomfortable. The workers had to come back for a third day. The job lasted 26 hours, which was far too long.
But the most disturbing part of this experience is the concrete silica dust is covering almost everything in our home. The men put a plastic cover on one bed. They did not protect anything else in the entire house. This dangerous dust is on everything, and it will take days to remove.
We'd appreciate someone from Olshan contacting us with the authority/ability to make this right.
The Cava's
****Reply from Olshan Foundation Repair
Jul 20, 2021
Thank you for your feedback. Our Quality Assurance is jumping on this right now.****
8.4.2021 We were hopeful, but unfortunately, we have yet to hear back from Olshan's or their Quality Assurance office. Quite a disappointment.
1614 Bluebank Rd, Dallas, TX 75229