Best Grease Trap Pumping in Columbus OH
Plumbing Service
Originally the appt was scheduled for Friday @ 9:30. At 11am I called to see when they would be here. They called back at 3pm and said that their techs got caught up with jobs that took longer than expected. They rescheduled for the following Monday. They showed up on time and had the work completed very quickly with no problems. Because of the missed appt they took $50 off the work .
Columbus, OH
Plumbing Service
Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!
410 Marietta St, Bremen, OH 43107
Plumbing Service
tl;dr CPR employee attacked someone in my home and later returned to my home in an act of intimidation. Police were called and my basement is still wet.
I hired CPR to find and repair the source of flooding in my basement. After they completed the work, cleaning a clogged basement floor drain, it appeared the problem had been fixed. One week later, we had a basement flood worse than the first. I called CPR, who guaranteed their work for 30 days, and asked for the men who completed the repair to come back out and look for the issue. They were able to come out that same day. Once here, the man verified that the floor drain was clean and assured me that the flood did not happen as a result of the previous clog. I asked him what he believed the reason for the flood to be multiple times. Each time he said he did not know; there did not seem to be a problem. Of course, there was a problem as we were standing in a wet basement. Another plumber who was working in my house, sensing my frustration, tried to explain to the CPR employee that the problem we were seeing did not occur until after their first repair. The CPR employee became enraged. He stood up and began to yell and curse at this other plumber. He cursed repeatedly, questioning the other plumber's credentials while becoming incredibly defensive of his own work. The CPR employee started to advance on the other plumber and in the end, attempted to strike him. I asked CPR to leave my home, but he would not stop arguing. In the end, it took two men (the other plumber and a neighbor) to escort the CPR employee out of my home. Three hours later, they returned with 2 additional men. These four men (A CPR Drain Cleaning owner, the 2 employee who were originally here and another employee) returned to my home. They crowded around me telling ME that they were pressing charges. In addition to this being insane, it was intimidating. I called the police to again escort CPR off my property. When the police arrived they determined that there was no reason for an assault report to be taken and successfully diffused the situation. In the end, the owner offered to look at their work (after assuring me that their company did not cause any additional damage). Realizing I would not receive an unbiased examination, I sent them away. No repairs ever occurred.
I hired CPR to find and repair the source of flooding in my basement. After they completed the work, cleaning a clogged basement floor drain, it appeared the problem had been fixed. One week later, we had a basement flood worse than the first. I called CPR, who guaranteed their work for 30 days, and asked for the men who completed the repair to come back out and look for the issue. They were able to come out that same day. Once here, the man verified that the floor drain was clean and assured me that the flood did not happen as a result of the previous clog. I asked him what he believed the reason for the flood to be multiple times. Each time he said he did not know; there did not seem to be a problem. Of course, there was a problem as we were standing in a wet basement. Another plumber who was working in my house, sensing my frustration, tried to explain to the CPR employee that the problem we were seeing did not occur until after their first repair. The CPR employee became enraged. He stood up and began to yell and curse at this other plumber. He cursed repeatedly, questioning the other plumber's credentials while becoming incredibly defensive of his own work. The CPR employee started to advance on the other plumber and in the end, attempted to strike him. I asked CPR to leave my home, but he would not stop arguing. In the end, it took two men (the other plumber and a neighbor) to escort the CPR employee out of my home. Three hours later, they returned with 2 additional men. These four men (A CPR Drain Cleaning owner, the 2 employee who were originally here and another employee) returned to my home. They crowded around me telling ME that they were pressing charges. In addition to this being insane, it was intimidating. I called the police to again escort CPR off my property. When the police arrived they determined that there was no reason for an assault report to be taken and successfully diffused the situation. In the end, the owner offered to look at their work (after assuring me that their company did not cause any additional damage). Realizing I would not receive an unbiased examination, I sent them away. No repairs ever occurred.
2168 Eakin Rd, Columbus, OH 43223