Best Damage Restoration in Columbus OH

A Smith & Vasser employee came out to my home. They're polite and efficient. I definitely recommend!

Our PVC underhouse plumbing broke and flooded the crawlspace with septic discharge (and that is the nice way of putting it).  The clean-up was *way* beyond my abilities, so my wife took to the neighborhood app to see who was recommended and Mammoth got a lot of positive reviews.

Fast forward a few weeks - they put some chemicals to address the biological and removed contaminated rocks, they also resealed (Plastic liner) and re-rocked the crawlspace.  This was heavy-duty, hard labor; thanks a million Mammoth and specifically: Josh Justice!

I can't even give them one star.  We had both toilets backed up in the house on Mother's Day.  I called at 1 pm and they said someone would arrive between 2-6 pm.  They were good about calling to say they were still waiting on a technician throughout the day.  This went on until after 4 pm.  Then they called and said no one can be there until Tuesday morning.  Is that okay? So much for 24 hour service

I was told I would need an entire toilet rebuild and quoted just under $400. Turns out, I needed an $8 rubber gasket which solved the problem immediately. Absolutely unbelievable.

Never EVER use this company.  They will take a job, knowing it is an emergency situation, and then not show but tell you they are on the way.

Was told someone would be here withing 2 hours today for emergency.  Got call after call that I was next in the queue and someone would be here shortly.  Now more than 10 hours later my basement is flooded, sump pump not working, water still coming in, and they can't even tell me if someone will be here tonight.

No apologies.  They just don't care about you but will take a job without regard for you or your house.  After a couple of hours I called and asked if someone was coming and they said yes I was next.  I don't even blame them for this because I'm the idiot who believed them.

Just stay away from this fraud of a company.  You may get lucky but more than likely you will get screwed.  I had no option to leave a less rating.  I could only do 1 star but if I had an option for zero or negative I would have taken it.