Best Outlet Repair in Cleveland OH

We hired Jeff and his handsome pup Seldon to install our swimspa.  LOL.   Jeff was half the price of the big companies.   He did a great job, and we would highly recommend them!!!!

I've recently started a kitchen renovation project and found myself a little out of my element. After ripping down my cabinets and soffits I was left with a bunch of giant holes in the wall and an electrical mess behind the scenes. I reached out to PICH Company on Yelp and Joe responded that he could help me out with some patch work and a new light above the sink.

I'm really happy I ended up reaching out for him to come help me out. He came over and ended up running a dedicated line into my kitchen before adding a few extra outlets and a light box above the sink that I wanted. Because he's a licensed plumber, he was also able to fix a leaky gas line as well as the sink waste pipe that was quite old and leaky. The patch work turned out excellent also despite the mixed, awkward depth of plastering that he had to match up with.

The work is excellent and the basic, patch work I needed turned into something even better with me having far more faith in what was previously a very dated kitchen. Thanks, Joe!

I called Dave and asked if he would come help out with a few toilet issues I had going on... left a message and he got back to me within 24 hours. We set a time for the job and he arrived promptly. He fixed my upstairs toilet that was running continually. He also had to swap out our downstairs toilet as it was old and needed replaced. His rates were very reasonable for the work he did. The toilet we got from Lowe's ended up being defective and was leaking around the seal. He had to come back and exchange it for a new one... install it a second time. This issue wasn't Dave's fault at all but he handled it swiftly and with professionalism. I really appreciate Dave's attitude and he was extremely easy to work with. I would highly recommend working with him for your handyman needs!

Great and easy to work with. Would definitely recommend.  Had sockets replaced and it was very straight forward.

BUYER BEWARE.  I called this Minority owned company, Brown and Son, on or around 03/24/23, in good faith,  to come out and fix an electric baseboard heater where it was not working.  Brown and Son came out charged me $85.00 just to come out and find that the baseboard heater needed a thermostat.    It took a week for Brown and Son to order and receive the thermostat .   When Brown and Son came out, the thermostat which they replaced was wrong color, and wrong size. and the knobs fall off when you turn the heater on.   I called Brown and Son on 03/30/23 and requested the original thermostat because it matched what was taken off the  system and a perfect fit.  David Brown stated they threw it away and could not find.  I went to use the heater on 04/03/23 and the knobs fell off and when you touch the replacement part, the whole thing sinks in.  I called Mr. David Brown to explain to Mr. Brown the problem, and David Brown was RUDE, IRATE, and HUNG UP, and BLAMED The consumer for the problem.  As a professional, business owner,  this is a disgrace.  

BUYER BEWARE

I cannot in good faith give this place a good review. After a phone exchange they asked me to email my inspection report. They never called me back, I sent them multiple emails and called multiple times. I always got voicemail and I never heard from them again. I liked their name and that they are locally owned. It's a shame.

EDIT:  The company finally reached out to me to respond to my REVIEW and not any of the work I needed done when I originally reached out to them (that was in early May). The email was hostile and unprofessional, sent at 11:48pm. Had the company reached out to me in a courteous or professional manner, and explained to me what had happened, then I would consider removing or changing my review.   While I am sorry to hear about the passing of a family member/team member, it is not an excuse to wish bad karma on someone simply for leaving an honest review.

As mentioned in my original review, while we never had SERVICES performed by this company, we still interacted with them on a professional basis. Customer service is apart of business just as much as services are. There is no reason to reach out to someone who left an honest review of their customer service and tell them, I am so happy we did not continue on to consider you as a client..