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Our sewer pipe in our rental property completely split vertically and affected 3 stories of our house.  Wilson Plumbing was fast and fixed the problem very promptly.  However, I received a text from Lynn that the plumber dropped part of the cast iron pipe that was being removed on a toilet that is in my basement.  He said since the trap is dry that it must be non-functioning and therefor, they won't make it right.  I personally used this very toilet approximately a year prior to this, so I know that it was, in fact functional.  I told Lynn this, but he thought I was lying and refused to fix it.  Now, I am left with half a toilet sticking out of the ground (because they broke the tank off) until I hire another plumber to fix it. Nevermind, that the job we hired Wilson's for cost nearly $3,000.00!!  It's completely ridiculous that they would not have replaced the toilet that they broke, and even more so when I take the price tag of the job into consideration.

Also, they were supposed to be itemizing our bill, so that my insurance would pay the demolition cost, but they never did, despite being asked more than once.  

Thanks a lot Wilson Plumbing.  They clearly do not take responsibility for their mistakes and will not help their customer recoup any of the cost, we will not be utilizing their service on any further jobs.  I would recommend that others find another plumber as well. Lesson learned.