Best Plaster in Cincinnati OH
Plumbing Service
Tony did some work for me and did a wonderful job. Professional, fast and efficient... Will contact him again
4286 August Pl, Cincinnati, OH 45238
Plumbing Service
In response to the owner's comments.
Yes Mike, the work was all performed without any quote. It's your responsibility as the business owner to handle your employees and your standards of service.
I repeatedly asked for a quote and the guy said he couldn't give me one until he was already performing the repairs and that it could be $1200, or $2400 or... (literally, verbatim, that's what he said). He was the professional-- not me. He was the one supposed to know. My mother was present for this conversation, and when I still couldn't get a quote I had the plumber speak to my boyfriend who even he couldn't get him pinned down an estimate.
Furthermore I specifically requested to speak with you-- assuming you're the business owner, and I was told you wouldn't accept customer's calls and that your plumber would call me.
To place the blame on me as a customer as if it's bizarre that anybody would allow work without a quote is unprofessional and offensive. I'm not local-- I was paying to have the work performed on my mother's home and I trusted your company. I should have known since you were already charging me just to come out that it was a bait and switch-- I was already monetarily invested at that point and you had me.
Attached / posted are the invoices for this debacle. I'm sure you can look up my contact info based on the invoice # if you'd like to reach out.
Yes Mike, the work was all performed without any quote. It's your responsibility as the business owner to handle your employees and your standards of service.
I repeatedly asked for a quote and the guy said he couldn't give me one until he was already performing the repairs and that it could be $1200, or $2400 or... (literally, verbatim, that's what he said). He was the professional-- not me. He was the one supposed to know. My mother was present for this conversation, and when I still couldn't get a quote I had the plumber speak to my boyfriend who even he couldn't get him pinned down an estimate.
Furthermore I specifically requested to speak with you-- assuming you're the business owner, and I was told you wouldn't accept customer's calls and that your plumber would call me.
To place the blame on me as a customer as if it's bizarre that anybody would allow work without a quote is unprofessional and offensive. I'm not local-- I was paying to have the work performed on my mother's home and I trusted your company. I should have known since you were already charging me just to come out that it was a bait and switch-- I was already monetarily invested at that point and you had me.
Attached / posted are the invoices for this debacle. I'm sure you can look up my contact info based on the invoice # if you'd like to reach out.
3749 Eastern Ave, Cincinnati, OH 45226
Plumbing Service