Best Lighting Installation in Cincinnati OH

I wanted to take a moment to express my satisfaction with RBS Handyman Service. I recently had the pleasure of utilizing their plumbing and electrical services, and I must say that I am thoroughly impressed with the quality of work they provided.

From the outset, RBS demonstrated a high level of professionalism and expertise. They carefully assessed my plumbing and electrical needs and offered practical solutions that aligned with my requirements. The installation of multiple electrical outlets was executed with precision. The addition of a food disposal unit has proven to be a valuable addition to my kitchen, and I appreciate the seamless installation.

The installation of ceiling lights in my basement has truly transformed the space. RBS not only installed the lights effectively but also took the time to consider the aesthetics, resulting in a well-lit and inviting area. Additionally, their installation of a water softening system has had a noticeable impact on the water quality in my home. There was a snafu with the manufacturer's design of the water softening system that required Rob and Ryan to make repeated trips back to my house, but they were dedicated to getting the job done right despite it not being their fault that the manufacturer had suddenly changed designs on a long-standing model.

Ultimately what stood out to me the most about RBS was their dedication to ensuring customer satisfaction. They maintained open communication throughout the projects, keeping me informed about their progress and addressed all concerns I had. Their punctuality and respect for my property were also commendable.

In my humble opinion, Ray and team are consummate professionals. Not only did Ray walk me through some of the nuances of pool ownership, answering my 500 questions (which could probably be answered via Google or YouTube, honestly) and walking me through my personal pool layout/setup, but he did it all without expecting anything. We had Ray remediate a few issues with the pool: patching the liner and correcting some of the plumbing that decided it would strip and leak upon opening the pool (our pool is over 16yrs old). I found that his knowledge was refreshing, his attitude was positive, and his prices were very reasonable. Even if you have more than one estimate, I honestly would recommend you at least call Ray for another. It doesn't hurt you and can only benefit your situation to have a solid expert opinion on your money pit...I mean pool.

We needed a new water heater installed ASAP. I set up a package deal at a local home improvement store that included installation and was referred to the folks over at KW Mechanical. Two gentlemen showed up the same day and although they were both nice and polite the lead guy was clearly looking for reasons they couldn't do the job. I was told my flue was not venting properly and would have to have an HVAC person come over and fix the problem. A local HVAC person stopped by later the same day, checked the flue and venting and said it was fine. He explained the flue needs a heat source to actually reverse the flow of air outward. He demonstrated this and the flue vented just fine. By now, it was too late to have the installers come back out and when I talked to someone at KW Mechanical they were still resisting doing anything until the flue was redesigned to their liking. So I cancelled this install and went to another home improvement store and purchased a combo package that included the water heater and the install. Strangely enough I was referred to this same company but quickly cancelled them in favor of another installer who never called me back. Long story short, I found another installer who came out this morning (Saturday), did the job in a short amount of time, went over everything with me, showed me how to operate the water heater, and gave me a flat price for the job which was significantly cheaper than this company was going to charge (BTW, KW Mechanical was going to nickel and dime me on every little thing). Oh, and he also checked the flue and it worked just fine. So bottom line -- don't waste your time with KW Mechanical.

First I'll say that it's really rare and hard for me to write a negative review. I am usually on Yelp out of excitement about sharing a good experience. Not the case here. However, as a business owner, I would want to know these thing about my business to help improve.

I had a clogged main drain at my business stuck with processed food. I worked with a manual drain auger all week with no avail. I knew Apollo by name so I called them. They said they would be out the next morning between 9-12am. Great. No problem.

I get a call the next morning at 8am telling me they will be there in about 10mins. No problem. I just said that it takes me about 30mins to get there and I'll leave now. Almost at my shop and I get another call saying they wouldn't be there until 2pm. Confused I questioned the previous call I had. Which is why I left my home so early to get there. They had no recollection of that call. So after arguing they told me they would get someone out at 10am. I leave specific instructions on how to get to our business with the dispatcher to give to the driver.

The driver then calls me at 10:30 and says he didn't listen to the dispatcher and he was lost. After walking around the drain for literally 2 mins, he said a mechanical auger wouldn't fix it and I would need a $1700 wet jetter to fix the clog. I insisted he try the mechanics auger and he said it was a waste of time. So I was charged $80 for a 4 min visit and he left.

I went to the nearest equipment rental place, paid them $35 for a mechanical auger, and had the drain fixed in an hour. Now I know to do it myself.

All in all. Just bad customer service and ultimately bad service.