Best Circuit Breaker Repair in Chula Vista CA

Gerardo was one of the only handymen that got back to me for my project on Yelp! I needed our garage door seal removed and replaced since we had rodents chew thru the seal.  Gerardo was communicative thru Yelp messaging, showed up on time and got to work.  We appreciate him coming out to us to help us do something which would have taken 3 hours vs him doing it in an hour. Thank you!!

All around did a good job on my door even coming back and replacing a hinge without a fee. He and his son sweet friendly and prompt.

I'm really torn.  I've had great experiences with Ideal in the past for plumbing and HVAC.  Really good service.  But, I had an electrical problem before Christmas, and I had a really bad experience, and the follow-up afterwards prompted me to write this.

I had to turn off my power, and when I turned everything back on, I didn't have power in my kitchen.  We called Ideal, and they said they couldn't get to us until after New Year's, unless we were willing to pay overtime wages.  The stove was out, so we didn't have a choice - I said yes.  Christmas dinner had to be cooked.  

The guy showed up on time, went through my breaker box, checked some things, and had us tear apart the kitchen, including moving the stove and fridge, which meant emptying everything into coolers, and removing the freezer door.  Not easy.  He was unable to find the problem, and left, saying the office would call the next day to schedule his return with a helper.  I wasn't thrilled, but I'm not an electrician - I relied on the professional I was paying. (I ended up having to hire someone to help me get the fridge back in place.)

So, the next day came, and no call from Ideal.  I decided to have a General Contractor with whom I've worked before come look at the problem, because I could not understand how this could not be some kind of simple thing that me, as an amateur, overlooked, and I hadn't even had a response from Ideal.  Three days later, still no call from Ideal, but my contractor showed up as promised.

My contractor arrived, and two minutes later, my problem was solved.  It was something simple.  Simple enough that I felt foolish for not figuring it out myself.  Simple enough that there is absolutely no reason a professional electrical service technician could not have had it figured out quickly.

10 days after my service visit, Ideal called us back, trying to schedule.  We expressed our displeasure with the service, and explained how we've always been very happy with them, and had recommended them to friends several times.  It is when speaking with a manager that I decided I had to write this review.  It turns out that the technician who came to our house was their LEAD GUY for electrical work.  My wife and I were incredulous.  Really?  This was your lead guy?  We were repeatedly told that yes, the guy who came out was the lead electrical guy.  Unbelievable.  Don't get me wrong, he was a nice guy.  Pleasant and respectful, and I think he felt badly about having us tear apart the kitchen and the fridge, but he was just not capable.  

There is no way possible that the man who was sent to my home was qualified to work on electrical systems.  This was a VERY simple thing, that should have been readily evident to a professional with even a minimum of experience.  I can't imagine what I would have ended up paying them at $204/hour (for one man), with two of them crawling under my house and through my attic, tying to hunt down a fault that didn't exist.  

I just can't, in good conscience, recommend this company, anymore, at least not for electrical work.  Frankly, the whole experience makes me question the integrity of the company as a whole.

Michael B came out to my house and was a true professional - very knowledgeable.  Worked the problem out with my wiring and gave me detailed explanation.  Will definitely be recommending Point Loma E&P and Michael to friends and family!