Best Doorbell Repair in Chesapeake VA
I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did
Chesapeake, VA
Neil performed a toilet installation and installed some spacers between the back of the tank and the wall upon my request. My appointment was on short notice since the old toilet was leaking, so he had to return a few days later for the spacers. Mr. Neil was punctual and communicative about his ETA for both appointments, removed the old toilet (and schlepped the new one up a flight of stairs), and cleaned up the work area. I do plan to hire him again for future projects. His rates were very reasonable and this is a great way to support a local, BIPOC-owned business. I will follow up with photos of future projects as appropriate.
Virginia Beach, VA 23456
Very professional. Answered all my questions. Did a great job on my bathroom fan. I would recommend
Elizabeth City, NC 27909
Brain and his employee Clint did a very good job installing some security lights with motion detection at the rear of our home. His recommended light fixture choices with leds was excellent , as the light beams completely bath the back porch and sides in very bright clean light. Installation took just a few hours and they cleaned after themselves , not leaving pieces of wire or dust around after drilling the walls for two switches. Their prices were reasonable and I recommend this company
1720 Lambert Ct, Ste A/B, Chesapeake, VA 23320
RUN, DONT WALK, AWAY FROM THIS COMPANY!!
We originally scheduled a HVAC preventative maintenance call for our system. Mechanic came out in late spring, did a great job. Suggested a service maintenance contract, which we agreed to, providing a bi-annual maintenance check up.
Our first spot was scheduled 12-22-22. Company called that day, explaining they had a large number of calls of no heat , during a brutal cold spell and Asked to reschedule. We certainly said not a problem rescheduling, and they picked Monday, 1-16-23.
Mechanic never showed up for morning call. When husband called office, he was told someone would return call. No one ever called, instead, we received text notice that our appt was rescheduled for Tuesday. No one asked if we were available. Again, no show. Another call on Tuesday resulted in same issue, we received a text that appt was rescheduled for next day, Wednesday. Again, no show. Another call resulted in promise that mechanic would show up. We called again, told them we weren't available after 1230, were promised mechanic would show up at 4:00. Well, you guessed it!! No show, no call, instead, yet another text scheduled for today, Friday. I called office at 8:30, to ask when/if mechanic will show and asked to speak to office manager. I was told they're all in a meeting till 10:00. At this point, I'm sitting, once again, waiting.
I was told office manager would return my call, at 10:00, when mtg concluded. Instead, at 9:00, I received call from dispatch manager. I explained my issues and frustration and was met with very condescending responses.
This company arbitrarily schedules appointments, without checking with customers, never returns phone calls, are consistently no shows, without reaching out to customers.
Absolutely WORST customer service. Customer beware!!
We originally scheduled a HVAC preventative maintenance call for our system. Mechanic came out in late spring, did a great job. Suggested a service maintenance contract, which we agreed to, providing a bi-annual maintenance check up.
Our first spot was scheduled 12-22-22. Company called that day, explaining they had a large number of calls of no heat , during a brutal cold spell and Asked to reschedule. We certainly said not a problem rescheduling, and they picked Monday, 1-16-23.
Mechanic never showed up for morning call. When husband called office, he was told someone would return call. No one ever called, instead, we received text notice that our appt was rescheduled for Tuesday. No one asked if we were available. Again, no show. Another call on Tuesday resulted in same issue, we received a text that appt was rescheduled for next day, Wednesday. Again, no show. Another call resulted in promise that mechanic would show up. We called again, told them we weren't available after 1230, were promised mechanic would show up at 4:00. Well, you guessed it!! No show, no call, instead, yet another text scheduled for today, Friday. I called office at 8:30, to ask when/if mechanic will show and asked to speak to office manager. I was told they're all in a meeting till 10:00. At this point, I'm sitting, once again, waiting.
I was told office manager would return my call, at 10:00, when mtg concluded. Instead, at 9:00, I received call from dispatch manager. I explained my issues and frustration and was met with very condescending responses.
This company arbitrarily schedules appointments, without checking with customers, never returns phone calls, are consistently no shows, without reaching out to customers.
Absolutely WORST customer service. Customer beware!!
633 10th St, Ste 202, Virginia Beach, VA 23451