Best Appliance Installation in Charlotte NC

Chad was professional, affordable, punctual, and a pleasure to work with. He did his homework on the project prior to quoting me his rate. My project had layers to it and he communicated effectively. He offered great suggestions on follow up tasks I had surrounding the project, and those suggestions proved extremely helpful. He went above and beyond. Even charging me less once he completed the work. I highly recommend!

My bathtub won't stop running water. Murad came on time and he fixed everything as desired. Now everything is working well. I would call him again if I encounter any issue in the future

Happy with the result, great service, and price.

I had an awesome experience !!! Not only did Danny show up on time, but he was in and out in less than 20 mins. He checked a few times to make sure that everything was working properly before he left... not to mention the cost was very affordable!! Thanks guys

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

A Roby Tech stood on our toilet to install an exhaust fan instead of bringing a ladder.

Our tub had to be chalked twice because the first Roby Tech did not prep the surface before caulking it.  

A Roby tech broke some ceiling drywall and said we could just paint over it. My wife had to argue with them before they would agree to fix it correctly. We had to follow up with them over and over to get that drywall repair scheduled. (See the actual loooong email thread at pastebin.com/e0WWfC2U )

We just wanted to pay a Professional to fix our bathroom while we relaxed, but it was a Total Headache.

IVR recently installed a complete A/C and furnace system in a rental property I own with my wife.  Although I hated to spend the $ I was happy with the service and work they provided.

That all changed when I called them 2 weeks later after our tenant complained of a lack of hot water, I called IRV to investigate.  Later that night they called back with their diagnosis.  I was told that the unit (2 years old) needed a new gas control valve AND that they also were required to get the unit  up to code by installing an expansion tank, sediment trap and additional pipe insulation.

I was surprised by the code requirements being that the unit is fairly new and questioned the tech.  He 1st assured me that NC absolutely requires the additional work.  I reminded him that the property was in SC and he then was sure that it was also required in SC too, even offering to send me the specific code language.

The next morning when the code didn't arrive I grew more specious and called code in enforcement in SC & NC in an attempt to verify, they both confirmed that there is NO code requirement for IVR's repairs.

Next I told IRV that I had lost trust in them and ask them to meet me at the property, thats when we able to confirm that in fact NO repair was needed after all.

To summarize IRV failed to test the issue, then LIED about code requirements claiming that $721 in repairs were need when in fact the unit is in working order and with in all code requirements.

Do not trust them and if you do decide to call the absolutely get a 2nd opinion.