Best Generator Repair in Charlotte NC

Chad did a fantastic job of fixing a patio door that was very difficult to open.   He responded to texts and emails promptly, and showed up on time for the job.  It was a pleasure doing business with him.   Chad will be the first person I call for any future home jobs.

Happy with the result, great service, and price.

Jerell came out and was very professional. He was sent to us for a plumbing problem behind our dishwasher. Allison and White property management had him come out. But now they say nothing is wrong , I would very much like the report from Jerrel if possible, because these guys are giving us a lot of trouble because of this situation and nothing is getting fixed. Can you please help? Our address is 1013 12th St. NE in Hickory. He left his number with my son, but when we called it said mailbox was not set up. We could really use your help.

Alex was great to work with. Fixed some electrical problems quickly and for a fair price. Would use him again.

My door shifted due to house settlement making my door unable to open or close properly. I messaged him and he replied very quickly, was able to come next day to give a quote. He diagnosed the problem and explained all the options carefully for me. He was able to complete the job same day for a reasonable price. Door swings better than before. He made sure to leave his work tidy as I had it before. Also very friendly. Will use him again for future repairs.

Recently we were planning on purchasing a home we were renting and we of course had a home inspection and they noted some of the major system components in our home were reaching their functional age life expectancy.

The inspector noted that our Fort Mill home showed signs of deferred maintenance with the HVAC, electrical, furnace heat and air, and crawl space. They showed signs of wear and tear after years of minimal upkeep.We knew that the heat and air would need to be functional for years to come to protect our investment.

During our home buying process, the furnace in the house actually stopped functioning all together on a Friday afternoon and that weekend was extremely cold outside and we had no heat in the house. Our first thought was to call One Hour Heating and Cooling (turned out to be a mistake) because they can arrive in about an hour or so we thought. 6 hours later and after several phone calls trying to figure out who they were sending we finally found out that a technician was on the way and he went up to diagnose the system and shortly after he came down with a summary of proposed work ranging from $1500 up to $9,000. Mostly those quotes included overpriced years of air filters and service fees which was a major rip-off.Nowhere on that quote did they address the actual problems that needed to be fixed that same day to get the heat back on for our family of 5 including our 18 month old boy. Surely this is their 'standard protocol' when they send someone out because it's clear they follow a 'profits over people' business model.

I knew this couldn't be right so I asked around and got a recommendation from a client of mine that happened to know Jeremy at Roby services. Luckily they are actually neighbors so we showed him the quote and Jeremy asked me to call the office Monday morning to send out an HVAC repairman near me out to see what is really going on with the furnace. He let us borrow a few of his space heaters which allowed us to actually sleep in our home on Saturday and Sunday nights.  After running a few tests, Jeremy and Anthony determined it was simply just a bad capacitor and the blower motor on a furnace was shot and the cost to fix was just a few hundred dollars.

Don't make the same mistake I did by calling the companies that spend hundreds of thousands of dollars on advertising just so they can send out a salesman to take advantage of any homeowner they can. Call Roby Services to get an honest diagnosis as to what's really going on with your home. These guys are passionate about what they do and they are professionals that will give you a fair quote to address what needs to be fixed and not try and scare you into thinking you need to build a whole new house just because you have a light switch not working and a clogged drain.

To say I felt cheated by this company was an understatement...

I scheduled a service call to fix my tankless water heater that was no longer providing hot water consistently.  They scheduled a technician who specialized in tankless water heaters to arrive to my home on Thursday the 10th with a two hour window.  I scheduled a vacation day away from work to get hot water restored to our home.  Unfortunately, the technician never showed up and I didn't even receive a courtesy phone call from IRV to let me know that the tech would not be coming.  I called several hours past the missed appointment window and they dispatched another tech however he wouldn't arrive until after 5pm.  The technician that arrived did not know much about tankless water heaters and was not prepared to work in it.  It was as if they just sent someone to show face as they missed the appointment already.  He simply asked me if I had cleaned it since it was installed which I answered no.  His diagnosis was that the unit needed to be cleaned first before doing any further work and he proceeded to charge me $157 for the diagnosis and said that I would have to schedule another day to get the unit cleaned.  This one question could have been asked when I called in for the appointment.  This is also a simple 45 minute fix which I would have expected to be preformed while he was here at my property.  

Two days following I finally received the quote for the cleaning which was $530.  This put the total cost of the cleaning at $692!!! The cleaning only requires a $15 descaler solution that is pumped through the flush valves of the unit for half hour.  In addition, two small filters are cleaned (air and water) which take two minutes each.  From start to finish this repair only took me 45 minutes to do myself. With a fully burdened labor cost of roughly $60-75 an hour and $15 of material cost (descaler solution) I felt like this company was taking advantage of the home owner.  I am in the construction business and am fully aware on the total burdened cost for an employee in the service arena.  This was essentially a 700% markup over the companies cost.  I understand companies have markups and need to make profit however this was beyond excessive.  Buyer beware, avoid this company at all cost as they will try to rip you off for such an easy fix!