Best Smoke Detector Installation in Albuquerque NM
We bought a new -- pricey -- swamp cooler from these folks last year, and when we tried to start it up again this year, it wouldn't stay on. A trusted handyman looked at it and checked out all electrical components for the house and deemed there to be a problem with the motor, but didn't want to touch it for fear of breaking the warranty. We called the company and were told nobody could see us until mid-week, and we sweat it out quite literally. Adam showed and proceeded to determine that the cooler was fine -- it was the breaker. We protested saying that the breaker had been checked. He started to charge us $90 for the diagnosis, and after talking it through some time he decided not to -- we all decided that we would call our electrician to see if it was in fact the breaker. Our electrician came by immediately after and said that it was not the breaker and we should never consider upping the voltage of the breaker as Adam had recommended. I immediately called Adam to see what next steps could be, and he said he'd come by at the end of the day. He did not. We called twice the next day, and the first time he said he'd call back, and didn't. Then he told us that our cooler was no longer under warranty, even though we had purchased it within the last year. He still said he would call us back and never did. Finally, another handyman friend put oil in two places in the motor, and now we are cool and happy. We never heard back from Budget Climate Control even to see what the resolution to our problem was. We experienced an overall lack of professionalism, poor customer service, and poor ethics, and frankly they seemed to think that we enjoyed sitting in the heat and thought of having to replace our cooler again. I went to my friend who recommended these guys to us in the first place and she said she had also had a bad experience in the past year.
136 Unser Blvd NE, Rio Rancho, NM 87124