Best Security System Repair in Albuquerque NM
I am warning everyone in Albuquerque please be careful and do your research before trusting anything this company says.
We own rentals and this week when one of my tenants called Buget Climate Control because the pilot light went out on his furnace, he thought it would be a simple fix and that they would go in and light the pilot light and the problem would be solved without having to bother us at all.
Well, I got a call from my tenant saying that Buget said the heater had cracks in it and was dangerous. I then talked to Larry with Buget who was working on the heater and he proceeded to tell me that the heater was in bad shape and he had to red tag it and report us to the city and the gas company and send them pictures and that the gas company and the city would contact me within 48 hours.
I told Larry that first of all he did not have our permission to be in our building, and that I would have our plumber, who is lisenced in heating and cooling take a look at it. At this point Larry insisted that I could not hire a handyman just to fix it, it had to be replaced. I assured him we would talk to our plumber and do the right thing.
A few minutes later I received a call from someone else at the Buget Climate Control office who insteaded I didn't understand what was going on and things got confused and once again I couldn't hire a handyman to fix it and they wanted to try to earn our business.
To make a very long story a little shorter I told Buget I was not doing business with them. I have someone I've been using for years.
I received another call from the Buget office and a very nasty VM and pictures of a crack in the heater from Larry.
In the end our lisenced plumber, heating and cooling expert replaced the furnace and got a completed inspection from the city, but he said it DID NOT have any cracks in it. He also completely took the old furnace apart in our garage to see if we could see any cracks, there are none! Not sure where Larry got the picture from that he sent me.
And 5 days later we are still waiting for the city and gas company to contact us. Thank goodness there was NOT a leak!
We would have to have replaced the furnace eventually because it was older, but it didn't have to be done right away. They won't be in business long if this is the way they try to earn people's business!
We own rentals and this week when one of my tenants called Buget Climate Control because the pilot light went out on his furnace, he thought it would be a simple fix and that they would go in and light the pilot light and the problem would be solved without having to bother us at all.
Well, I got a call from my tenant saying that Buget said the heater had cracks in it and was dangerous. I then talked to Larry with Buget who was working on the heater and he proceeded to tell me that the heater was in bad shape and he had to red tag it and report us to the city and the gas company and send them pictures and that the gas company and the city would contact me within 48 hours.
I told Larry that first of all he did not have our permission to be in our building, and that I would have our plumber, who is lisenced in heating and cooling take a look at it. At this point Larry insisted that I could not hire a handyman just to fix it, it had to be replaced. I assured him we would talk to our plumber and do the right thing.
A few minutes later I received a call from someone else at the Buget Climate Control office who insteaded I didn't understand what was going on and things got confused and once again I couldn't hire a handyman to fix it and they wanted to try to earn our business.
To make a very long story a little shorter I told Buget I was not doing business with them. I have someone I've been using for years.
I received another call from the Buget office and a very nasty VM and pictures of a crack in the heater from Larry.
In the end our lisenced plumber, heating and cooling expert replaced the furnace and got a completed inspection from the city, but he said it DID NOT have any cracks in it. He also completely took the old furnace apart in our garage to see if we could see any cracks, there are none! Not sure where Larry got the picture from that he sent me.
And 5 days later we are still waiting for the city and gas company to contact us. Thank goodness there was NOT a leak!
We would have to have replaced the furnace eventually because it was older, but it didn't have to be done right away. They won't be in business long if this is the way they try to earn people's business!
136 Unser Blvd NE, Rio Rancho, NM 87124