Best Appliance Repair in Albuquerque NM
WARNING!! This company deserves ZERO stars. Not only did they do a horrible job installing my Master Cool, they did a crappy job on my plumbing. I have had to call them numerous times to come out because my cooler set to high didn't even feel like it was running. My house never cooled past 88 degrees. But when the tech did come out he yelled at me and told me it was working just fine and left. It took numerous calls and finally the owner came out but that was in Oct. He said he fixed the problem but how is anyone to know if a cooler is working when it is already cool outside. Fast forward to time to use the cooler again. My copper tubing broke. I am told that is my fault and even though everything is under warranty if I want it repaired I have to pay them. The tech puts me on speaker phone with the owner Jesse and he tells me he won't fix it unless I pay. When I bring up the fact that that we don't even know if it will work and that my house was almost 90 degrees last summer he says it's not my fault you don't know how to turn on your cooler so I say I so know how so says well if you want your house cool you should pay for refrigerated air. I walked away from that conversation and was going to fix it myself. I go to Samon's, Lowes, and Home Depot only to find out that the size copper tubing they used is no longer made. I doubt that just happened in the last year because every employee at those three stores looked at me like I was crazy for looking for that size. These people are horrible and don't know how to treat customers. Please be warned you will regret using them.
136 Unser Blvd NE, Rio Rancho, NM 87124