Best Sewer Line Installation in Wichita KS
Our plumber was utterly unprofessional, and nothing was fixed after two appointments.
Doing the wash, the drain pipe was backing up. Did a quick search, found this company was still rated decently well, so I decided to give them a try.
First pass was cheap, and it took a little bit of time, which I expected.
Two days later I'm still having the same issue. Turns out I misunderstood the plumber and all they did was clear out the drain pipe. Now I realize I've overpaid them, and that job took way too long. I thought they were clearing my main line, and the time taken seemed adequate for that, and the price was very good.
The new price quoted for clearing the main line, or doing the job I initially thought I paid them for would have been reasonable, had that been all I paid. But no, I had already paid them a good chunk of money. Now it's getting expensive.
Now that they had a real job to do, the plumber is walking around like a chicken with their head cut off.
Do I have exterior access to the main line?
No.
Are you sure?
Yes.
I'm going to walk around and have a look.
They notice that my front lawn has lines marked. Natural gas work had been done.
Did they knock on your door and tell you anything about your sewer?
No.
Are you sure?
Yes.
I'm going to call around.
They finally resign themselves to using the access point I showed them at the beginning of the appointment. They hit something and decide to accuse us *multiple* times of flushing wipes, which we don't do.
Cue two hours later, and the job is not done.
Do have a manhole cover, I'm not hitting anything.
Not that I'm aware.
Are you sure?
Mostly.
I'm going to walk around.
A cable broke and the plumber taught my toddler a swear word by yelling it to high heaven. We also heard it because all the doors were left open. The main line access is in a bare concrete room, and he leaves the door to the finished portion wide open.
The drop cloth he laid down was an afterthought. Our carpeted stairs were filthy. The finished floor was disgusting. They did not really clean up after themselves. I glanced the wash room after he left and saw some water on the floor; that was expected. Today I go into the room and realize that feces are everywhere. I get to spend a solid half day washing and disinfecting half of that room.
And the cherry on top is that nothing was fixed. And as the plumber leaves, he has the audacity to tell me to careful what I flush. My blood boils just recounting this experience.
TL;DR
I was able to get my money back, but that's not enough to warrant a second star. It was a miserable experience. The plumber was largely clueless and extremely unprofessional to point of being childish. And the cherry on top was that they left a massive mess that I am still attempting to clean.
Getting an offer from the company to have it cleaned with no charge was too little, too late. If I hire a professional, I expect a professional. I wanted nothing more to do with them at all.
Doing the wash, the drain pipe was backing up. Did a quick search, found this company was still rated decently well, so I decided to give them a try.
First pass was cheap, and it took a little bit of time, which I expected.
Two days later I'm still having the same issue. Turns out I misunderstood the plumber and all they did was clear out the drain pipe. Now I realize I've overpaid them, and that job took way too long. I thought they were clearing my main line, and the time taken seemed adequate for that, and the price was very good.
The new price quoted for clearing the main line, or doing the job I initially thought I paid them for would have been reasonable, had that been all I paid. But no, I had already paid them a good chunk of money. Now it's getting expensive.
Now that they had a real job to do, the plumber is walking around like a chicken with their head cut off.
Do I have exterior access to the main line?
No.
Are you sure?
Yes.
I'm going to walk around and have a look.
They notice that my front lawn has lines marked. Natural gas work had been done.
Did they knock on your door and tell you anything about your sewer?
No.
Are you sure?
Yes.
I'm going to call around.
They finally resign themselves to using the access point I showed them at the beginning of the appointment. They hit something and decide to accuse us *multiple* times of flushing wipes, which we don't do.
Cue two hours later, and the job is not done.
Do have a manhole cover, I'm not hitting anything.
Not that I'm aware.
Are you sure?
Mostly.
I'm going to walk around.
A cable broke and the plumber taught my toddler a swear word by yelling it to high heaven. We also heard it because all the doors were left open. The main line access is in a bare concrete room, and he leaves the door to the finished portion wide open.
The drop cloth he laid down was an afterthought. Our carpeted stairs were filthy. The finished floor was disgusting. They did not really clean up after themselves. I glanced the wash room after he left and saw some water on the floor; that was expected. Today I go into the room and realize that feces are everywhere. I get to spend a solid half day washing and disinfecting half of that room.
And the cherry on top is that nothing was fixed. And as the plumber leaves, he has the audacity to tell me to careful what I flush. My blood boils just recounting this experience.
TL;DR
I was able to get my money back, but that's not enough to warrant a second star. It was a miserable experience. The plumber was largely clueless and extremely unprofessional to point of being childish. And the cherry on top was that they left a massive mess that I am still attempting to clean.
Getting an offer from the company to have it cleaned with no charge was too little, too late. If I hire a professional, I expect a professional. I wanted nothing more to do with them at all.
2020 E 1st St N, Wichita, KS 67214
Asked for estimate to install new dishwasher. Metro Appliance will do for $150 and big box are $250. These guys want at least $350!!! All the reviews say they're super reasonable and do a great job. Maybe for just little repairs? I said No Thanks!
Wichita, KS
I was trying to replace my kitchen faucet and ran into some troubles so I figured I needed a professional. I came across Ryan on a Facebook post and gave him a call. He was at my house in an hour, jumped right into fixing the sink as soon as he showed up, and had it up and working very quickly!! Thankful I now have a local trusted plumber on speed dial!! Thanks Ryan!
1743 S Lark Ct, Wichita, KS 67209
We needed our whole sewer system replaced. The cleanout was in the basement. Put there when they put a basement under this house in 1968. The clay was broken and things were backing up. They were called and they came out and gave us an estimate. We set up a appointment and they showed up that day and when I got off work for lunch they were already done. They hooked up 3 feet down at our basement and went out 30 feet to a main 10 feet down. Excellent job. Eveything works smoothly. I would highly reccomend them.
Goddard, KS 67052
They were professional, reliable and affordable. They showed up on time, did the work quickly and didn't try to upsell me. There were some issues following up with the quote and getting the appointment set up, but I think that might have been a temporary issue. Overall, I would hire them again.
421 E Cheyenne Ct, Kechi, KS 67067
They were called to replace a leaky T fitting. The plumber spent over an hour telling me my College Hill home needed to be completely re-plumbed. I had copper pipes everywhere except some DIY HPVC in the basement. The plumber left without doing anything! I was sent a pretty hefty bill, but upon complaining the management dropped the bill. Their plumbers seem like they only work on commission and are willing to rip off the homeowner.
2825 E Kellogg Dr, Wichita, KS 67211
I would give 0 stars if I could. The owner treated my good friends extremely disrespectful simply because the color of their skin.. Save your money and go else where...
131 W 2nd Ave, El Dorado, KS 67042
They responded right away to fix our plumbing problems. They are professional and efficient. They are the best.
Wichita, KS 67218
This company has HORRIBLE customer service and even worse communication skills. When we called to make an appointment they informed us that we needed to be available for a time window of 8am to 6pm on a Thursday. We have jobs, and can't just take a day off to sit around and wait for someone, but they REFUSED to give us a smaller window, and when we requested a later time were told they couldn't make any time requests. So on the day, we made arrangements for someone to be at our house all day. When I got off work at 5:30- STILL no one had called, made contact, or showed up. When we finally got a call from their plumber, he stated he was told NOT to come until later in the day, which, granted IS what we asked for, but were told wasn't possible. This is horrible communication, had we know they WERE able to put a note in our request, we could have saved someone from sitting around the house all day. When we called to address this, we received no help, and all they did was make excuses. HIGHLY DO NOT RECOMMEND.
Wichita, KS
Do not give this man your business or trust!!! We hired him to install a new tankless hot water heater in August 2015 and he used pipe that clearly states in the manual and on the warning sticker that it is not to be used and is both dangerous and illegal! His venting of our heater was pumping carbon monoxide and other dangerous fumes into our home! We scheduled three different appointments for him to come correct the vent issue and Faybien no called/no showed for all three appointments. We had to hire another plumber to fix his mistake which cost us $1,000! Faybien did agree to pay back the money and requested a payment plan and then failed to make a single payment. We had to take him to small claims court and he did not show up, resulting in a default judgment in our favor. His work is dangerous and will cost you more in the long run!! Beware!
826 N A St, Arkansas City, KS 67005
Our clog was bad enough it was backing up into our toilet and shower. Enter: MVP. Cleaned us out, told us we were set. We were not - in fact, it's now even worse than before. Told we had a warranty, so we called and asked him to come back out. Said he would be out first thing this morning. Well, he's now ignoring us, and when we paid he claimed the card reader was down and so we needed to pay via Venmo or a different way. Now it seems like he did this so we couldn't contest the issue; now we're out the $500 it cost to snake the drain, and will have to pay a higher price to another company (since it's been getting worse since the issue was never fixed) and are without plumbing once again. Not enough integrity to even call us and let us know he wouldn't be out. I'd say he left us high and dry, but the basement is too flooded to say that. We only went with MVP because he was the only one that'd come on the weekend, but DON'T DO IT! Just wait for a company that will honor their warranty. Nice enough folks, but don't trust them if your issue seems like it might require any sort of diagnostics. They're probably fine if you just needed your drain snaked, though.
11310 E 21st St N, Ste G 1030, Wichita, KS 67206