Best Emergency Services in Wichita KS

I was trying to replace my kitchen faucet and ran into some troubles so I figured I needed a professional. I came across Ryan on a Facebook post and gave him a call. He was at my house in an hour, jumped right into fixing the sink as soon as he showed up, and had it up and working very quickly!! Thankful I now have a local trusted plumber on speed dial!! Thanks Ryan!

We recently had our AC stolen, i had no idea where to start.  So i tried Yelp, and picked this company based on the reviews.  I made a phone call, explained the situation, and they said yes they could help out.   I believe it was the owner.  He looked up the size of the house, recommended a 3 ton.  I asked about brands and he said that they were pretty much the same.  They carry a top of the line, and it is 14,000, He said i will not let you spend that much!  I was sold right there, because of his integrity.  He scheduled a appointment for a once over on the house, and to check the air flow.  After that was complete the actual install was later that week.  I was told it would take about 8 hrs, but it took only 6. After the install, we ran into another problem, we did not have the correct current for the AC, WHO KNEW.  We corrected that problem, and they came back out to make sure it was installed correctly and also gave tips, as to what vents to close to make the air flow correctly.

I called them two more times, the first time to ask about a cage to deter the AC from theft, he told me they don't carry those, however if we have it there on the install day, they would install it.  It was not there on the initial install, but when they came back to finish up a week later, the one we ordered was there and partially installed.  They finished installing it for us!

The second call was we have a gas insert in our fireplace and was told that we need to get it installed by a HVAC company.  I called to schedule that appointment to co-inside with the AC.  I was told ma'am, we don't do that type of work, only heating and air.  I asked if they knew of anyone in town, and he gave me two companies we ended up going with DOD FIREPLACE.  

This company in my opinion, first order of business is CUSTOMER SERVICE!!!  We will be using them for all of our heating and air servicing.

THANK YOU!
Respectfully

Caroline Stewart
Andre' Coleman

They were professional, reliable and affordable. They showed up on time, did the work quickly and didn't try to upsell me. There were some issues following up with the quote and getting the appointment set up, but I think that might have been a temporary issue. Overall, I would hire them again.

I would give 0 stars if I could. The owner treated my good friends extremely disrespectful simply because the color of their skin.. Save your money and go else where...

They responded right away to fix our plumbing problems. They are professional and efficient. They are the best.

I called Gary Singleterry when we had a clogged drain in the kitchen sink. He said he was working at a rental and was only about a half mile away. Two and one half hours later he had not arrived. I called back and he said he was painting and would come when he was done and could not tell me when that would be. When I told him I had been waiting for two and a half hours he LAUGHED at me and said I didn't know you were going to wait. What did this idiot think I was going to do. This man has no respect for his customers or for their time.

I got these guys through American Home Shield.  While AHS is a nightmare to deal with and couldn't care less about anything other than getting the warranty premium, Tony made it happen and got my heater running with the outside temp at -15 and indoor at 38. AHS might have gotten something done a week or two after the pipes burst (which they wouldn't have covered). Because of Tony, I will use them after the home  warranty expires and I have a choice.

After paying Joe in full at his request for installing an irrigation system, we didn't see or hear from him for 3 weeks. When he did finally show, he asked for additional money before the job was finished and we declined, he in turn,did not finish the job, and will not return our calls. We had other estimates at the same amount as Joe's, but we chose him to do the job. He had worked for us before with no problems.  Very disappointing, we had to hire another contractor to finish his work at additional costs. Don't pay him upfront and get his quote in writing!!!

This company was sent to me by my home warranty company. They came did a great job on the water heater. He was paid on the spot advising me the home warranty company could not pay him due to his card reader being down.  He was paid over $1400.  Now he refuses to return calls to me or the Home Warranty company to provide me with refund as home warranty company has paid as well. No happy very disappointed.