Best Air Duct Installation in Wichita KS

Dan's installed our new Trane unit in 2015 and we were so happy with their sales and installation service then. They did take the time to explain the maintainance the unit needed but my husband prides himself on being able to maintain things himself. Last year the humidifier wasn't working so my husband decided he could fix it. Well, it never worked right and I insisted that he call in the professionals this year. (He has never had the unit serviced since we bought it!) Well, they came once he remembered to call and told us which part needed replacing (since the filter on the humidifier that needs replacing each year had not been replaced) was not functioning. We ordered the part and today, when they came to install it, they found that last year my husband had actually plugged something up and that the part did not need replacing. (They couldn't actually tell this until they took the part off) Now as a former New Yorker, I was shocked that our repairman was so honest, did not just replace the part and charge me $285! Our repairman was honest and explained what the problem was, fixed what my husband did, and didn't charge us for today's visit! Now they could have put the new part in , charged us and no one would be the wiser. The problem was definitely something they would not have found until they took the whole thing apart, either - my husband doesn't fix things in small ways. I applaud their honesty! Dan's is now my only call for heating and air conditioning repair issues! They have always been open and honest about what we needed here when we bought the unit and now, open and honest about the work to be done. There are honest people in the world! Thank you Dan's!

We recently had our AC stolen, i had no idea where to start.  So i tried Yelp, and picked this company based on the reviews.  I made a phone call, explained the situation, and they said yes they could help out.   I believe it was the owner.  He looked up the size of the house, recommended a 3 ton.  I asked about brands and he said that they were pretty much the same.  They carry a top of the line, and it is 14,000, He said i will not let you spend that much!  I was sold right there, because of his integrity.  He scheduled a appointment for a once over on the house, and to check the air flow.  After that was complete the actual install was later that week.  I was told it would take about 8 hrs, but it took only 6. After the install, we ran into another problem, we did not have the correct current for the AC, WHO KNEW.  We corrected that problem, and they came back out to make sure it was installed correctly and also gave tips, as to what vents to close to make the air flow correctly.

I called them two more times, the first time to ask about a cage to deter the AC from theft, he told me they don't carry those, however if we have it there on the install day, they would install it.  It was not there on the initial install, but when they came back to finish up a week later, the one we ordered was there and partially installed.  They finished installing it for us!

The second call was we have a gas insert in our fireplace and was told that we need to get it installed by a HVAC company.  I called to schedule that appointment to co-inside with the AC.  I was told ma'am, we don't do that type of work, only heating and air.  I asked if they knew of anyone in town, and he gave me two companies we ended up going with DOD FIREPLACE.  

This company in my opinion, first order of business is CUSTOMER SERVICE!!!  We will be using them for all of our heating and air servicing.

THANK YOU!
Respectfully

Caroline Stewart
Andre' Coleman

If you are looking a reliable company to service your AC, do NOT hire these guys! We initially contacted them on mothers day. It is now 5+ weeks (and over $500) later, our AC STILL doesn't work  (which is super pleasant in the 100 degree weather we're having), and no one will return our calls, despite our NUMEROUS calls, texts, and voice mails.  If you are looking for shoddy work and even worse costumer service, then go ahead and give these guys a call. But if you are looking for someone to do the job right and not avoid your calls, I highly recommend you take your business elsewhere.