Best in Wichita KS

Our plumber was utterly unprofessional, and nothing was fixed after two appointments.

Doing the wash, the drain pipe was backing up. Did a quick search, found this company was still rated decently well, so I decided to give them a try.

First pass was cheap, and it took a little bit of time, which I expected.

Two days later I'm still having the same issue. Turns out I misunderstood the plumber and all they did was clear out the drain pipe. Now I realize I've overpaid them, and that job took way too long. I thought they were clearing my main line, and the time taken seemed adequate for that, and the price was very good.

The new price quoted for clearing the main line, or doing the job I initially thought I paid them for would have been reasonable, had that been all I paid. But no, I had already paid them a good chunk of money. Now it's getting expensive.

Now that they had a real job to do, the plumber is walking around like a chicken with their head cut off.
Do I have exterior access to the main line?
No.
Are you sure?
Yes.
I'm going to walk around and have a look.

They notice that my front lawn has lines marked. Natural gas work had been done.
Did they knock on your door and tell you anything about your sewer?
No.
Are you sure?
Yes.
I'm going to call around.

They finally resign themselves to using the access point I showed them at the beginning of the appointment. They hit something and decide to accuse us *multiple* times of flushing wipes, which we don't do.

Cue two hours later, and the job is not done.
Do have a manhole cover, I'm not hitting anything.
Not that I'm aware.
Are you sure?
Mostly.
I'm going to walk around.

A cable broke and the plumber taught my toddler a swear word by yelling it to high heaven. We also heard it because all the doors were left open. The main line access is in a bare concrete room, and he leaves the door to the finished portion wide open.

The drop cloth he laid down was an afterthought. Our carpeted stairs were filthy. The finished floor was disgusting. They did not really clean up after themselves. I glanced the wash room after he left and saw some water on the floor; that was expected. Today I go into the room and realize that feces are everywhere. I get to spend a solid half day washing and disinfecting half of that room.

And the cherry on top is that nothing was fixed. And as the plumber leaves, he has the audacity to tell me to careful what I flush. My blood boils just recounting this experience.

TL;DR
I was able to get my money back, but that's not enough to warrant a second star. It was a miserable experience. The plumber was largely clueless and extremely unprofessional to point of being childish. And the cherry on top was that they left a massive mess that I am still attempting to clean.

Getting an offer from the company to have it cleaned with no charge was too little, too late. If I hire a professional, I expect a professional. I wanted nothing more to do with them at all.

Called this business after an unhelpful visit by Benjamin Franklin plumbing. Danny was responsive, had good communication, and was prompt.  He isolated the issue within minutes and had the problem cleared within 30-45 minutes. All at reasonable (aka awesome) price.

I asked him for his opinion on if we needed to replace our pipes, and he gave an honest assessment and recommendations. I will recommend Dutchman to anyone who asks and I am confident that we have found a go-to for plumbing needs!

After 7 years of increasing plumbing problems it was clear we needed to replace all the old plumbing under our house.  So I went ahead and called Ballard Plumbing, Heating and Cooling.  They arrived on time, were very precise and did perfect work!   I'm very pleased.  Thanks to Brad and his team!

Scheduled an estimate for June 6th and she gave me a time between 3:30 pm and 5 pm.  Waited until 5 pm but no one showed.   Called them and said they had it scheduled for June 13th.  I made it clear to the person I did the scheduling with that I would not be able to do it on the 13th and she said she had some time available for the 6th and I asked her specially if the work could be done before the 13th and she didn't see a problem with that.   Very disappointed.

My toilet  and tub  Was overflowed and backed up the guy came to the door without a mask he went in the house he was going to take the toilet off and I told him know I'd like it to be snaked out from the utility room you left the screwdriver said he'd be back to get more supplies in a donut he never returned I called his boss Todd Todd said somebody else was going to show up this was for nobody showed I had an appointment at 11 with these people don't expect them to be on time don't them expect to wear PPE don't expect them to have shoe coverings either they wanted to charge me $255 the other guys came out this morning at 8 like he promised and it was only $140 I will Dutchman's Plumbing from here out

I called Benjamin Franklin today after my water heater shot craps yesterday and they caught my attention with a sticker on the front of my Wichita Eagle this morning.  The two gentleman arrived on time and conducted themselves in a professional and courteous manner.  However, I was stunned when after informing me that it was a fairly simple and routine installation they then proceeded to tell me that the cost of replacing my water tank was $1800!!! (I had asked the receptionist I spoke to on the phone what the cost might be, but she declined to give even a cursory estimate even though the plumbers who arrived had a laminated pricing chart with them.)   I thought this sounded excessive and decided to check around before committing.  After calling 3 other reputable plumbers I was quoted a total cost of product and installation ranging from $825 to $925.  I'm sure Benjamin Franklin probably does good work, but I can't imagine that they are worth twice what everybody else is charging for the same job.  

I would shop around before using their services.