Best Picture in Washington DC
Stay away! This project has caused us nothing but stress and work!
We were given a time estimate of 3 days for replacing the ceiling on our main level and installing 8 recessed lights. When we noticed that workers did not make use of any tarp or drop cloths, or care when working in our home, we were annoyed. When the work took 5 full days instead of 3 we were frustrated but understood. Sometimes something turns out to be more work than initially thought - it happens. We were so desperate to get our home back that we even ended up helping the workers paint & clean, just so we could start the process of moving back upstairs into our main level.
When we fully inspected the work the next day in daylight we realized that it was a mess! The ceiling was uneven, full of dents and craters. The work around the recessed lights was messy and just plain ugly. Our hardwood floor was still covered in paint, some of the baseboards damaged and a wooden beam dividing our living space, covered in paint and scratched.
I mentioned all our concerns to Clay when he stopped by a few days later to change out some light switches. He ensured me everything would be taken care of and fixed. We agreed Gabriel, his worker who did the majority of the work, would stop by the following weekend to fix any spots that needed more work.
Gabriel did in fact stop by 2 more times, again plastering, sanding and painting without the use of any tarp or drop cloths (we provided our own this time but paint still got on our rugs and floors). In an attempt to fix some of the damaged spots on our wall he used our wall paint we had sitting on the counter, which was glossy paint for the kitchen, on our living room walls which used matte paint. Leaving us the having to repaint the entire living room. The ceiling was still uneven, a light fixture in our hallway covered in paint, and the recess lighting still messy. Our house was yet again completely covered in dust, paint and plaster and we were still living in our basement.
After 5 full days of work and 2 extra evening visits, we were still extremely unhappy with the work and the care (or lack thereof) taken in our home.
I contacted Clay and told him that we were very frustrated mostly as an FYI but also declined having Gabriel come to our home again since we already knew it would end up in more damage than progress. We decided to fix any issues ourself since we just wanted our home back. Clay apparently took this as an opportunity to reveal his anger issues and accused us of not paying (I personally paid the amount in full 1 week prior with him standing across the room) and threatened to put a lien on our home and that we would hear from his attorney. He then said that it was not fair to complain without giving him the chance to fix any outstanding issues with their work. But after 7 days of work when 3 days were promised, we felt we had given more than a fair chance to make things right.
Overall a bad experience with this company. We had been very accommodating with the work taking much longer than promised, the mess in our home and paid in full before work was finished.
Unprofessional, rude, careless and no attention to detail. Will definitely never use again or recommend to anyone. Stay away!
We were given a time estimate of 3 days for replacing the ceiling on our main level and installing 8 recessed lights. When we noticed that workers did not make use of any tarp or drop cloths, or care when working in our home, we were annoyed. When the work took 5 full days instead of 3 we were frustrated but understood. Sometimes something turns out to be more work than initially thought - it happens. We were so desperate to get our home back that we even ended up helping the workers paint & clean, just so we could start the process of moving back upstairs into our main level.
When we fully inspected the work the next day in daylight we realized that it was a mess! The ceiling was uneven, full of dents and craters. The work around the recessed lights was messy and just plain ugly. Our hardwood floor was still covered in paint, some of the baseboards damaged and a wooden beam dividing our living space, covered in paint and scratched.
I mentioned all our concerns to Clay when he stopped by a few days later to change out some light switches. He ensured me everything would be taken care of and fixed. We agreed Gabriel, his worker who did the majority of the work, would stop by the following weekend to fix any spots that needed more work.
Gabriel did in fact stop by 2 more times, again plastering, sanding and painting without the use of any tarp or drop cloths (we provided our own this time but paint still got on our rugs and floors). In an attempt to fix some of the damaged spots on our wall he used our wall paint we had sitting on the counter, which was glossy paint for the kitchen, on our living room walls which used matte paint. Leaving us the having to repaint the entire living room. The ceiling was still uneven, a light fixture in our hallway covered in paint, and the recess lighting still messy. Our house was yet again completely covered in dust, paint and plaster and we were still living in our basement.
After 5 full days of work and 2 extra evening visits, we were still extremely unhappy with the work and the care (or lack thereof) taken in our home.
I contacted Clay and told him that we were very frustrated mostly as an FYI but also declined having Gabriel come to our home again since we already knew it would end up in more damage than progress. We decided to fix any issues ourself since we just wanted our home back. Clay apparently took this as an opportunity to reveal his anger issues and accused us of not paying (I personally paid the amount in full 1 week prior with him standing across the room) and threatened to put a lien on our home and that we would hear from his attorney. He then said that it was not fair to complain without giving him the chance to fix any outstanding issues with their work. But after 7 days of work when 3 days were promised, we felt we had given more than a fair chance to make things right.
Overall a bad experience with this company. We had been very accommodating with the work taking much longer than promised, the mess in our home and paid in full before work was finished.
Unprofessional, rude, careless and no attention to detail. Will definitely never use again or recommend to anyone. Stay away!
8418 Aubrey Dr, Manassas, VA 20111
Ramon was great to work with. He was very accommodating and offered to do all the work (which was a lot) with an affordable price. Since he did everything himself, the work was done in a slower pace, but he was nice enough to come back the second day to finish everything. Highly recommended!
Centreville, VA 20111
Contacted David to repair the utility room wall after a small fire. He gave a very reasonable price and did the work (drywall replacement, paint & patch) in one day. I have a washer dryer coming this weekend and he changed his schedule and took care of the wall. He was very proffesional, came to the house early and was out before rush hour. I'm having him come back to do more work. Wife was very pleased, enough said!
1314 14th St, Ste 100, Washington DC, DC 20005
Andrew installed a new chandelier in our foyer. He was fast, efficient and did what seemingly 3 other contractors couldn't for a very fair and reasonable price. I would highly recommend and we will definitely plan to call Andrew in the future.
Washington, DC
Oh man! I have nothing but positive five stars feedback for James. He is very responsive and always available for his clients. He helped me with couple bathroom projects and I was really astonished by his work. He has a reasonable rate and I would highly recommend his company. I'm looking forward to using him again. Great work James!!
Germantown, MD 20875
I wanted my worn out 30 year old bathroom fixtures replaced and valves replaced. Jay Johnson gave me a reasonable quote, arrived on time, replaced the fixtures and valves, marked my main water valve, so I would know where it was, and turned the temperature down on my hot water heater. Jay Johnson and Noah were very professional. Five star service. And this company is located in Calvert County, which is a plus. I will definitely recommend his company to family and friends, and use this company again in the future.
7945 Eagle View Dr, Chesapeake Beach, MD 20732
Correspondence excellent arrived on time.. he took off his shoes at the entrance, without me asking..respectful knowledgeable and completed the work I recommend this company... 5 stars
North Potomac, MD 20878
Did an awesome job in my home!! The worker hung my tvs FAST and effectively, as well as fixed a few other problems around the house. Prices were reasonable!! Work EXCEPTIONAL!! Will definitely use them again and recommend to ALL!!!
Washington, DC