Best Sump Pump Repair in Virginia Beach VA

I live in Williamsburg, VA. I called and they picked up the phone quickly; however, please be sure to ask upfront about prices. They indicated that they would be able to send someone out the same day to look at an issue with a leaking pipe, but once I found out they charge $100 just to come out to look at the problem, I decided not to have them come. The receptionist also indicated that their rate is $175 for the 1st hour of work and $90 for each additional hour. This seems steep considering the average hourly rate of pay for a plumber is ~$30 (according to my online search). I also was able to schedule free estimates with other companies. I didn't hire them so I can't speak to their quality of work but they are responsive.

Now that I knew what I needed to get the job done I went online and bought the adapter myself. PAID $33.45!!!

MR ROOTER IS A SNEAKY and UNRELIABLE COMPANY! AVOID!

Mine is just an observation, of professionalism and what I perceived as genuine concern and pride in a job well done.
The team work of the persons at the site and the patience of the guy leading to explain their progress and the vision of the task at hand... I found to be impressive.
Should I own a home/ have a home built, or be abreast of someone in the process of needing their services.. I have the number on hand

Robin came out assessed the damage a d let me know the actual problem, will be using him when we get other issue fixed.

We had a kitchen sink stoppage and clog in our main drain line. A service technician came to the house to diagnose what was going on. Mr. J. Bryan, the service technician came it with the utmost respect and knowledge. He not only diagnosed and fixed the issue but thoughtfully worked through some other weird problems with how our plumbing was set up. Didn't charge us an extra cent for doing so either. My wife and I could tell he took pride in his work and was more concerned about doing the job right than nickel and diming us for every little thing (unfortunately this is a lost art in the service industry -- but NOT for this company or this service technician!).

I fully endorse and recommend Awesome for your plumbing needs!

they came out did good Job doing the repairs my issue is the aftermath of the work found holes all over my house now the ceiling is coming apart from work in attic I know the house is old but I would have better hiring a construction company .at over 5k in repairs now  dealing with a rodents which I never had because of all the holes ,my advice is to contract a contractor first...

This has been the worst experience and I want every reader to be aware if you are considering them to service your home.  We paid this company nearly $500 to do generator maintenance and a battery installation that we purchased.  First, don't mistakenly miss the call they make when they are 30-60 minutes out and on their way.  They will cancel your appointment as they did to us, even after I spoke to and confirmed the appointment with them less than 24 hours ago.  This is, in my opinion, a company trying to get out of appointments due to over scheduling and booking too many appointments with not enough workers.  Next, the technician that came out to the 2nd rescheduled appointment to repair our generator was professional, the management, not so much.  I called repeatedly after my service call for several weeks and spoke to a supervisor over the fact that the technician who serviced my generator repaired it, but unfortunately did not completely repair the system correctly which left my generator running 24 hours non-stop.  After speaking with a supervisor he agreed to call me back to schedule a follow up.  A few weeks later after no call back, I called him and he apologized and scheduled my follow up appointment and said since this was a follow up to the previous repair it would be no service charge.  Then after taking off work that day to be home for this 3rd scheduled appointment, I called the company when my 8am-12pm window came and went with no sign of a call or visit from American Mechanical.  When I called to check the status, they said you are right you did have an appointment, but because we are in the middle of a terrible storm and have several emergencies happening, we cannot make it to your home today.  This is terrible customer service.  No one even bothered to call to notify me of this and since when does someone's emergency give a company to completely ignore my 2 week out scheduled appointment.  So I again called to speak with management and this time spoke with the Manager/Owner over the supervisor I've talked to for the past several weeks.  She then had the audacity to tell me that the company would charge me another $150 just to get the technician to come back out and that the other supervisor was wrong for telling me that it would be no charge.  I tried to explain to her that her technician never properly completed the first job and that my generator continued to run non-stop and she did not care and insisted that if I wanted them to come back out, it would be $150.  There was no interest in customer satisfaction, no I'm sorry for all of the inconvenience.  I will be sure to spread the word to anyone who will listen at how disgusted I am and how I was treated.  They were considered a leading contender for some upcoming services being done in my neighborhood's city water installation, but I certainly will not be calling them for our home's installation.

The owner is rude and unhelpful. I called for an invoice from previous work done on my home's septic tank. Not only would she not provide the invoice for me, but she made me feel as though I was inconveniencing her since the invoice has already been emailed to the client when the work was completed. She told me it was none of my business- that she can't disclose work done for other people. The work was paid for by the previous owners during closing when I bought the house because the septic tank was having some issues. It's completely unacceptable to withhold this information and to treat customers the way she did. I will not be using their services ever, and I will also spread the word that this business is not one worth supporting.

But late as hell I' was under the impression if.we gonna b  charged a service charge.
But I was trying charge me $95 but the office told me to pay $70so I did that 70 was a lot easier then $95 After that I was broke being a member doesn't mean anything I don't know why They charge that fee It's crazy!

This guy is very rude and a rip off artist.  He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off.  Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C.  He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.