Best Septic Tank Repair in Virginia Beach VA

The general manager contacted me to discuss my issue. I was informed additional training will be provided to the technician that came out to my home. I hope the additional training helps others to avoid the problems I had.

Master bathroom renovation! Great job by Ben & Mario!!! New paint & new flooring. They repainted everything & paid attention to the details! Excellent job on putting dwn the floors!!

Always awesome service.  Guy really cares and is a stand up dude!  He's always professional and his work is top notch!

What a terrific plumbing company. The plumber knew what he was talking about, fixed the problem,  and was not very expensive. What more could I ask for..  I would highly recommend this plumbing co.

AMAZING company! They don't price gouge and they do great work! Saved us over $4000 from other quotes and the work has lasted and he guarantees it too!  He has actually checked back in with us to be sure everything is working right!  Where else can you get that kind of customer service these days??  Extremely knowledgeable! The work was done flawlessly in the quoted amount of time even after running into multiple unexpected issues he found once he got digging (literally) into it.  Chris is an amazing human being who actually cares about people not just making a buck. We will trust him for ALL our future plumbing work! Do yourself a favor and give them a call and you'll find your plumber for life! Thank you so much, Chris!

I'm hoping this is the A-1 Sewer and Drain that helped me and my husband out, because it's my understanding there's multiple companies with this name in my area, and people are leaving bad reviews for the wrong company!

*UPDATE*
Justin and John were sent to install the line, and were very courteous and professional. I had a few questions about the gas line, and they were very helpful and knowledgeable about their craft. They had to get access into my attic to reignite the gas water heater when they were finished, and were very insightful on tips regarding my HVAC issues. When they left, they immediately notified Sherry (their permits officer), and reminded me that now the county would have to come out and inspect the work. I was warned that the county  is very hard to get an exact date and time with for inspections, and that do not schedule any inspection times with the individual, and usually show up at their leisure.

Almost a week went by, and still nothing from the Inspector. Whole days were wasted waiting on someone who never showed up! However, A-1 Sewer and Drain were very understanding and sympathetic to my needs by frequently emailing and calling the county for any updates. They were finally able to get a hold of the James City County permits office - AFTER A WHOLE WEEK - to send an inspector out to test the gas pressure and fixtures that A-1 installed.

After the inspection was complete, the inspector told me he wanted the fixture caulked in the crawlspace in order to give it a Pass. I immediately called A-1, and since they knew I'd been waiting so long, Sherry graciously re-routed a technician to my house to get the job done as soon as possible.

David arrived less than half an hour later, and was very understanding and helpful with everything. He showed me how to tighten the gas fixture and flex hose he installed on my new stove, reminded me of the soap/water mixture test for leaks, as well as reminded me to make sure I mount the anti-tip safety bracket before the installation (we opted to install the stove ourselves to save on costs).

I am overwhelmed by the courtesy, value, and professionalism A1 Sewer and Drain has provided, and my husband and I will definitely be using them for all our future plumbing needs! They have definitely earned their 5 stars!

*INITIAL REVIEW*
Robin of Truck 37 came out to give us a free quote on converting our electric stove to gas, by running a new gas line for us. He was very friendly and answered any and all questions I had about the process.

My husband and I wanted to shop around for the best price on this project, and sure enough A-1 was the cheapest out of three different companies. We will definitely be using them to complete the project. I am only deducting one star (although I wish it was half) because he was about 15 minutes late to our appointed time, when he told us that traffic was not an issue.

Beware before using this company. They will charge you for services they didn't do. I personally would look elsewhere.

We had our kitchen rewired, installed a new panel box and added some outlets to a home we recently purchased.  Ryan Cullum was the electrician.  He is very professional and very knowledgeable.  We love that he took time to tell us about the panel and about the electrical needs for our home.  We did not have to wait weeks to get the work done because he came the next day and did awesome work.  Pricing was a bit more than others but the service that Ryan provided was definitely better than others that we had in the past.  You should definitely call them and request Ryan if you need any electrical work done.  He was assisted by Michael and he did a great job also in the kitchen with the stove and outlets.

Fast service appointment setup even during the Christmas holiday week. Friendly and efficient service technicians. Great desk help for follow up with our home warranty company for the hot water heater.

I am so pleased with the fast response time by Brown Plumbing and Septic.  The techs, Stephen and Frank were very courteous, polite, and professional.  They each went above and beyond what I would have expected.  My septic system was cleaned thoroughly and they answered many questions that I had and were very helpful in making me more aware of how a septic system works.  I will highly recommend Brown Plumbing and Septic to all of my family and friends. Thank you Stephen and Frank!!!

This guy is very rude and a rip off artist.  He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off.  Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C.  He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.