Best Doorbell Repair in Virginia Beach VA
Neil and his team were prompt, courteous, good at communication, and delivered on time. I will definitely use them again.
Virginia Beach, VA 23456
I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did
Virginia Beach, VA
My first experience with American Mechanical was positive. Eric V was extremely helpful and fixed our problem in the matter of minutes, He was also very friendly. I would recommend him in a heartbeat .However, we had to use them again (we are renters and do not get to choose who we use) and had a very different experience. When trying to schedule a time to come out, they were very rude. We work full time jobs and with less than 24 hours notice, told us we had to be there from 12-4 pm the next day. When I mentioned that we all had jobs and needed to check with my boss about leaving work early, the woman on the phone (Renee) got frustrated and unpleasant. Despite her talking down to me, I nicely explained that It is very late notice and couldn't loose my job over this, so she replied neither can I. I am not sure what she meant by that but it was uncalled for and rude.I am sorry, Renee, but my schedule does not revolve around your company, the scheduling here is the worst I have ever dealt with. The only positive thing I can say is that Chuck, the technician was wonderful, cleaned up, and was quick. It is a shame that both of these wonderful technicians work for this company. I HIGHLY recommend looking into another company, with better customer service. I would never use them, if I had a choice. VERY inconvenient and TERRIBLE customer service!!!!!!
633 10th St, Ste 202, Virginia Beach, VA 23451