Best Air Duct Repair in Virginia Beach VA
Referred to them by my home warranty company. Fast, efficient, and made accurate suggestions , including recommendations to prevent further damages.
1440 Braden Cres, Norfolk, VA 23502
I asked on my neighborhood Facebook page for references for ac repairman. I was actually given a different guy's name and he ended up sending me Kelvin with Rivera's Home Improvement! After meeting and doing business with Kelvin, I know it was divine intervention, because he was a God send! I ended up needing a new unit outside. Which could have been stressful to even think about due to expenses, but Kelvin is as honest as they come and doing business with him was a true blessing to me and my family. I now have a new unit, 2 days later. He showed up first thing in the morning just like he promised and my home is currently cooling in the low 70's and I now have a new 10 year warranty on my unit! I will never call anyone else about ac/heating ever again! I can't praise him or his company enough! No stress involved! I highly recommend him for your ac/heating work! You'll be glad you did
Virginia Beach, VA
First call was to Mrs. Dood she was very nice & helpful and told us that be out at 3pm they showed up 15 minutes early. Had me up and running in 45 minutes Mr. Dood and his technician where honest and very fair priced and knowledgeable We will definitely be using there service again and recommend them to anyone else!
Virginia Beach, VA
Buyer beware - they charge over $400/hour for labor. For a company as well known and as reputable as American Mechanical, we had higher expectations for their level of service.
There is a high end AC unit in our home, still covered under warranty, installed by American Mechanical only 3 years ago. Our AC went out Monday, 6/28. We asked for a quote on diagnostic fee before we had them come out, it was reasonable around $80-90. Technician came out that afternoon, troubleshooted, cleared the lines and replaced the Thermostat (covered under warranty). Our verbal quote went from around $300 to around $700 after more diagnosing, to exactly $1,469.00 when we saw it in writing. The tech left with the intent of returning the following day to replace an ACF board. An hour after the tech left, our AC cut off. This tell us the work he did, was not the root cause of the issue. On 6/29 he returned to replace one part (ACF Board - also covered under warranty) for an additional $286.50 in labor. He assured us the unit was functioning at 100%. To date, we've paid $1,755.50 for an AC unit that is covered under warranty. An hour after the tech left on 6/29, the AC cut off again - telling us the root cause was never found. Since Monday, 6/28 we have been asking for an itemized invoice outlining parts vs. labor and they have refused to provide since this isn't something they do so we don't know what exactly we've paid for.
We had another company come out Wednesday, 6/30 for a second opinion; from the beginning, they called Trane Tech Support to troubleshoot (something American Mechanical never did). All HVAC techs have repeatedly said our unit is high end, high tech so I appreciate the new company going straight to the source instead of executing trial and error at our expense. This new company was able to solve the issue in half the time for half the price and our AC has been working fine ever since.
Since American Mechanical never solved the problem and we've paid them nearly $1,800 for we're not sure what, we have repeatedly called since 6/28 for the following: (1) an itemized invoice, (2) photos indicating WHY the thermostat and the ACF Board needed to be replaced and (3) a manager willing to accept accountability. We have received none of these things. It is 7/4 and we still haven't heard from the service manager. They are now avoiding our calls (manager always seems to be busy when we call), not returning our messages and we're simply pleading for them to do what is right.
I'm happy to adjust my review if they hold themselves accountable. While they have several positive reviews, there's a chance this could also happen to you. Save your money and trust us when we say TAKE YOUR HVAC BUSINESS ELSEWHERE. They're capable of doing this to anyone else.
There is a high end AC unit in our home, still covered under warranty, installed by American Mechanical only 3 years ago. Our AC went out Monday, 6/28. We asked for a quote on diagnostic fee before we had them come out, it was reasonable around $80-90. Technician came out that afternoon, troubleshooted, cleared the lines and replaced the Thermostat (covered under warranty). Our verbal quote went from around $300 to around $700 after more diagnosing, to exactly $1,469.00 when we saw it in writing. The tech left with the intent of returning the following day to replace an ACF board. An hour after the tech left, our AC cut off. This tell us the work he did, was not the root cause of the issue. On 6/29 he returned to replace one part (ACF Board - also covered under warranty) for an additional $286.50 in labor. He assured us the unit was functioning at 100%. To date, we've paid $1,755.50 for an AC unit that is covered under warranty. An hour after the tech left on 6/29, the AC cut off again - telling us the root cause was never found. Since Monday, 6/28 we have been asking for an itemized invoice outlining parts vs. labor and they have refused to provide since this isn't something they do so we don't know what exactly we've paid for.
We had another company come out Wednesday, 6/30 for a second opinion; from the beginning, they called Trane Tech Support to troubleshoot (something American Mechanical never did). All HVAC techs have repeatedly said our unit is high end, high tech so I appreciate the new company going straight to the source instead of executing trial and error at our expense. This new company was able to solve the issue in half the time for half the price and our AC has been working fine ever since.
Since American Mechanical never solved the problem and we've paid them nearly $1,800 for we're not sure what, we have repeatedly called since 6/28 for the following: (1) an itemized invoice, (2) photos indicating WHY the thermostat and the ACF Board needed to be replaced and (3) a manager willing to accept accountability. We have received none of these things. It is 7/4 and we still haven't heard from the service manager. They are now avoiding our calls (manager always seems to be busy when we call), not returning our messages and we're simply pleading for them to do what is right.
I'm happy to adjust my review if they hold themselves accountable. While they have several positive reviews, there's a chance this could also happen to you. Save your money and trust us when we say TAKE YOUR HVAC BUSINESS ELSEWHERE. They're capable of doing this to anyone else.
633 10th St, Ste 202, Virginia Beach, VA 23451
This is the best place ever to get your HVAC work completed from. I had an emergency issue with my unit leaking in my ceiling. Ben came out and fixed it very quickly and explained the issue to me. I felt confident the issues were fixed properly and the price was amazing. They're not there cheapest but not the most expensive. Great quality and very reasonable. I recommend them to everyone.
1296 Credle Rd, Ste B, Virginia Beach, VA 23454
It has been a few weeks now that we bought a new HVAC and Water heater and we are still waiting for someone to come out and fix the condensation on the new unit. The technicians have been good guys, but the office staff is terrible!! They don't return phone calls and they put me on hold for a long time, just to transfer me to numerous people to speak to a manager about all the problems I am having with them. This is the worst experience I have ever had with a company that I have spent 7,500 dollars on new equipment for my house!!!! I would not recommend any Micheal and Son's, especially if your looking for reliability and getting the job done right the first time!
1229 S Military Hwy, Chesapeake, VA 23320
This guy is very rude and a rip off artist. He charged me $700 for changing a fan capacitor in my A/C and replaced the wire ends that hooked to it, he charged me for a bunch of stuff he didn't do, and I had to have another company come out and rework his work where he used the wrong wire connectors and the A/C only worked two days before the wire connectors he used fell off. Then he had 100 excuses why he doesn't guarantee his work. Don't trust anything this guy says . He should not be allowed to touch anything on an A/C. He could have burnt down my house. He is just looking to gouge who ever he does work for, BEWARE!!!!!.
3805 Harton Rd, Virginia Beach, VA 23452
I am embarrassed to have to admit that I made such a costly mistake. I was charged $1200.00 to have a part changed (literally took 5 minutes) behind the shower panel (there was a small leak) and to have the bathroom sink unclogged. Very foolishly, I paid up front as they require because the technician made the job sound more elaborate. To top it off, when I asked to see his plumbers license he told me he was not allowed to carry one. But to rest assured that the company provides training. Um...that means he had no license.
I'm sure this company relies on fools like me who just want the job done (I worried the leak would worsen) and not on repeat clients.
I really can't believe this company is in business . I'm sure many of us are subconsciously suckered into calling because they appeal to our sense of patriotism (American flag etc..)
The word has got to be spread that they are really taking advantage of people. I easily overpaid by at least $800.00. No summer vacation this year. Thanks a lot A1 American...
I'm sure this company relies on fools like me who just want the job done (I worried the leak would worsen) and not on repeat clients.
I really can't believe this company is in business . I'm sure many of us are subconsciously suckered into calling because they appeal to our sense of patriotism (American flag etc..)
The word has got to be spread that they are really taking advantage of people. I easily overpaid by at least $800.00. No summer vacation this year. Thanks a lot A1 American...
11838 Rock Landing Dr, Ste 125, Newport News, VA 23606