Best Water Purification System Cleaning And… in Tucson AZ

I needed a laundry sink reinstalled. Bill was quick to add me to his schedule and had it done with a couple hours of my weekend call.

He even identified a leak from when a different plumber installed new valves.

Fast, professional, and personable. As someone who worked in construction, I really respect his work!

How are you going to blame a costumer that had a scheduled appointment for you not showing up on time? It is Arizona. It gets over 110 every year. If you were not prepared to make the appointment it would have been nice to contact the costumer to allow them the opportunity to change their mind or reschedule. We all know when it starts warming up. You should have been prepared for this and hired more techs or had more shifts during the summer. If I scheduled an appointment I expect to be served at that time. I am a disabled vet fighting for my life. If I'm sick in bed and I scheduled an appointment months in advance like this person. I force myself out of bed to be on time for your arrival and you don't show? If the costumer has to reach you it's already a problem but can be forgiven but I'd be upset too. You don't know this persons circumstances. Instead you choose to believe that the person who had a scheduled appointment wasn't as important. I will definitely being sharing these responses from your petty business with as many people in the military/veteran community here as possible. Obviously a business that does NOT keep its word on something as simple as arriving to an appointment on time or at least with a heads up beforehand and then goes off on a costumer for being upset shouldn't have a business.

Javier was fantastic. He worked as quickly as possible to help us get hot water back. He was also very helpful with explaining what the repair timeline looked like given the constraints created by Choice Home Warranty. I will certainly be calling him again if any issues arise.