Best Backflow Services in Toledo OH

After calling several 24 hour plumbing companies to repair an emergency valve failure on a Sunday afternoon and being informed no one was available we called T&J Rooter Service and they showed up and professionally fixed the problem, even locating parts for our older plumbing system and repairing the toilet we set out to fix that caused the problem. Darrel did a great job and we appreciate their prompt service and a great job.

Communication was great, for a day or so. Then they ghosted us on an emergency job at a business for 2 days and we never heard from them again. Beware.

Called to get an estimate for install. Took them 5 weeks to get out just to give an estimate which they had to reschedule once. When we finally did the walk through I was told I would have an estimate within a few days. 4 days later I got an estimate that was nearly $10k just to install a unit i already have. This is nearly $3k over what I expected. When I asked for an itemized breakdown of the estimate, because it had 0 details on what they would do, I was ignored. I reached back out and was ignored again. Clearly they don't want my business so they won't be getting it.

The plumber came out the next day and fixed the problem.  Everyone I spoke with the next day was very nice and apologetic.  The office manager was nice and offered further reparation.  While I wish this would have been done the night before, I am satisfied with the remedy to the problem.

I have used Rooter Man several times and was always pleased, until now. One of the workers showed up to unclog a kitchen drain, had issues and left. They were to return the next day. I got a call early that said they would be there around noon. No show, no call. I called around 4:30 and told them to wait until the next day. Again, no show. I called a few times and they would not answer the phone. They did call me  around 6:15 and said they would be there in 15 minutes. I told them I was done with them and not to come. They left me hanging for 2 full days, probably on a job that paid more ? Anyway I can no longer recommend them to anyone. This is now way to do business, especially with a return customer.