Best Leak Detection in Seattle WA

This is the second opportunity I've had to review Green Planet and I couldn't be happier to post this.  These guys have been great.  I'm going through a remodel of my home and these guys came out on a Saturday to replace my water main.  They just finished up with a complete re-pipe of my house to get rid of the old galvanized pipes.  The service level has been great - I know that they've been busy, but they were able to work my project into the schedule and I have clean water flowing with great pressure now!  I have referred these guys to other people in my neighborhood and network, and they have all been pleased.

I'll recommend them again and I'll have them back to work here when my kitchen gets done later this year.  The price was beyond fair for the job that they did, in my opinion.

Ask for the new disposal installation. Responsive. Punctual. Finished the work quickly and cleanly. The price is very fair. Highly recommend them.

It was easy to set up an appointment: they have someone answering the phone instead of making you leave a message.

He came over to install a p-trap under the kitchen sink. The space was tight in there, but he figured out a way to connect all the pieces without taking too much apart, and without cutting open more of the cabinet. He was very friendly and professional too. Recommended if you're in West Seattle!

Our water heater went out on Sunday. I called And Dave, owner of Maple Valley Plumbing and Pipeworks, immediately answered. Within an hour he was there, shortly thereafter his crew arrived. They were very courteous and reasonably priced, and just a few hours later we had hot water again! I couldn't recommend them highly enough, and I know they will be the first company I call whenever we have plumbing needs!

I have used Elvis and his team for a few years and they have always done a great job!   As a real estate broker, I have referred him to many clients and needed him on various jobs.  They are always timely, professional, friendly and reasonably priced! I highly recommend Tech City Plumbing!

Shout out to Anthony and Uchenna. Who spent last Saturday with me for 4 hours, these guys would not give up. I am so grateful we successfully resolved the problem. My tenants were happy and so was I. I called them and they came out within the hour. You can't go wrong with Action Jackson, they are professional and know their stuff! Professionals all the way.

The community had a concern and their response was quick and appropriate. Would definitely recommend!

I had Layne plumbing service my home twice now and they even did a project for the building at my place of work and we are soooo grateful for them fixing the problem we've had for 3+ years now. I highly recommend Layne Plumbing and will be using them again for any future needs.

I had an emergency flood in my main line sewer.  They came when called, on time and polite, neat and orderly.  The fee to scope and remove root growth from my sewer line was $1200.  I felt the cost was higher than I'd like to pay, however, my sewer line was very clogged with roots, the worker who removed them was very thorough.  I received another quote for digging that was $7500-8000.  I suggest calling around to find the most competitive price for scoping and clearing your sewer line beforehand if possible, however, as I said they were thorough.

Didn't use them, but they recommended a tool for our toilet before we used them and the tool worked so saved us $100 bucks!!! Very thankful and the guy I spoke to was knowledgeable and very nice!

My water bill was excessive for Wintertime. The meter kept moving at a allow rate even with no household use. The response time for service was very prompt. Procedures were explained before the work started. Even though the leak was small, the technician found it. He was respectful of the property.

Fast, Honest, Clean and nice...I had a very pleasant experience when a supply line to our duplex developed a leak. Al gave me all the options and fair quotes and was willing to work with me allowing the excavation work to be done myself to save money. The repair involved a bit more than his original quote covered but he stuck with the price he quoted. Al's assistant was also very pleasant and energetic. These guys are head and shoulders above any other plumbers i have used.

We wanted to switch out our kitchen faucet and we got in touch with Louise at WeZee's. The booking process was painless and Zach communicated all throughout the day to let us know that he was running on schedule. The install was well done and they paid attention to not leaving a mess behind. I'll definitely ask him to come back for my other projects in my home.

I was doing a huge updating project in my house that was not going well. I reached out to Otter Plumbing regarding installing new sinks and faucets in my kitchen, master bath and powder room as well as a new garbage disposal. They were able to quickly come in, complete the project so we were able to use our bathrooms and kitchen again and even identified and corrected an issue with the plumbing under my kitchen sink that would have prevented my new faucet from working properly if left as is. Shane was super knowledgeable, kept me informed and provided recommendations and ideas to ensure i was getting the result i was after. The end result was perfect, exactly what i wanted, done in a very timely manner and at a reasonable cost. I completely recommend them and will use them again when the need arises!

Awesome help is hard to find! Despite Brandon being extremely busy he was responsive, offered guidance via phone/email and was willing to be a source for me to ensure someone wasn't taking advantage of me if an additional plumber was required due to my only bathroom not functioning. I did what I could; however, couldn't rectify the situation and thankfully I waited because Brandon and his associate were professional, kind, efficient, and effective. Brandon went the extra mile for me and I'm super grateful. I was glad to cut him a check because he deserves it! He will be my go to if necessary as it's hard to find help like that as a single women-I'm sure many women know what I mean.

Thanks for all the help! I am so grateful!!

Worst customer service ever. We scheduled an appointment for Wednesday afternoon, from 1-4. Around 3, we get a call: they are super busy and will have to reschedule. Ok, it happens, I guess. So we reschedule for Friday afternoon from 2-5. Guess what, turns out they have to reschedule again. My husband had to take two afternoons off of work with nothing to show for it. Absolute garbage and would not recommend them to anyone.

We liked the work so much that Vortex did on our kitchen drain pipe (see below) that we had them come back and re-pipe our entire house's hot and cold water pipes. Our home had the original galvanized pipes from 1967. This which meant that the pipes were flaking (potentially a health hazard) and had a lot of mineral deposits - making the water pressure pretty bad. Baldeep and his team came in quickly and had a clear plan that reduced the amount of demo'ing they needed to do. Everyone was very nice, professional, organized, and did a good job following covid-safety protocol. I can now highly recommend Vortex for both big and medium-sized jobs.
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Vortex did a great job replacing our kitchen drain pipe too: We noticed water leaking in bubbles in our drywall ceiling, opened it up, and realized the entire drain pipe needed to be replaced...stat. We couldn't use our kitchen until we had someone out to do the work (doing dished in the bathroom sink is not fun, let me tell you). Not only did Vortex come out same day to do an estimate - they came back the next day and fixed it completely! They were professional, nice, and went above and beyond to get us back up and running. Highly recommend.

I am so disappointed. I made an appointment for a leaking water heater, and it was confirmed. Understanding their policy is that the homeowner must be on site, I arranged my work schedule and reschedule some meetings to make sure I could be there for the appointment.

Later that day, Allred's called me back to tell me they were canceling my appointment and scheduling it for a different day -- the only day they had available was a day that I would only be available until 9:30am, after which I would not be available. I explained this to the customer service rep and asked if I could please keep the original appointment date. She said no, they had given to someone else already.

She also said that I would need to be physically on site and could not have my tenant (who is extremely trustworthy and in constant communication with me) let them in and call me on the phone. Because they have a policy that the homeowner needs to be physically present, I would need to be there. I explained I could only be physically present on this new date until 9:30am, when I would need to leave. They said they would put me first on the list for an 8-10am window, so that I could leave by 9:30am for the appointment that I could not miss. I appreciated that.

The day came. I arrived at 8am expecting their technician to be there soon because they had told me I was first on the route for the 8-10am service window. I sat in my car until 9:15am, and when no one had shown up or called, I called them. They told me their technician would not arrive UNTIL 9:45AM!!!!! I was crestfallen and had to leave. I asked them to please come anyway and that my tenant could let them in and they could call me with any information, and I could meet them at a later date if needed. I met with my tenant and explained this, and he assured me he would let them in and have them call me for any questions or needs.

The technician arrived at 9:45am, assessed the situation, and told my tenant they would be sending me an estimate for the work. The technician explained to my tenant that I would need to be on site before the work could actually commence. No problem.

A week and a half later an estimate had still not arrived, and no one from Allred's had called me back. I called today to ask them about the estimate and was told THEY WILL NOT WORK WITH ME because I was not on-site for their first visit and they believe I lied to to them (!!!!!)

I explained this is not a situation where anyone is trying to trick them. I was on site physically until 9:30am and then HAD TO LEAVE. I asked if they could please send the estimate, and I would be happy to arrange an appointment to meet them in person, and I'm happy to pay extra for it, before the work commenced.

No dice. I was told they are not going to work with me now or ever, because I violated their policy of not being on site for the initial visit.

I can understand having a policy like this, and that the company needs to cover themselves so that tenants don't order work that landlords don't know about. That makes sense. But in this case, I was forthright and worked with them after THEY changed the appointment date on me, and did everything I could to be there. I made it clear I would be there until 9:30am. They showed up at the 11th hour after telling me I was first on their route.

I guess there must be so much business right now they can say no to whomever they please, but this is just so disappointing. I feel like they have wasted my time, and are treating me like I am a bad person.

I'm disappointed.

-Laura

Bathroom sink drained very slowly, so we called Southwest.  Plumber showed quickly,  diagnosed the problem and resolved the issue promptly.  Plumber and his apprentice were respectful and cleaned up after themselves.  Price was right and the service was excellent !!

Either trying to scam for money or surprisingly inefficient.

Called them home for appointment to fix a Faucet that wouldn't work (unable to stop water so had to switch of main supply).  I had called a few other folks but only these people were able to make it on that day. Although they didn't make the initial time, i was told in advance that they would be late by a couple of hours.  This is the Good part.

I had the Faucet Knob and the spring (no washer/seat) on the counter. So, i would assume that there is a spring in play as well. And if you look at the faucet i think as a professional, they would have known that.

Two of them came over and they took a look a the faucet while commenting to each other that the knob does not have any traction while they tried to place it over the knob and rotate it over a couple of times.
    After which, here is what they mentioned.  They indicated that the part  is not available (agreed it might not have been easily available) and would take 2 to 3 weeks. And upon arrival, Fixing this would cost 520$+Parts+Tax (Should have asked for the price for parts, i guess, i would have been fleeced there as well). (Note: There was a similar part in Amazon that could have reached in 4-7 days with priority shipping.)

I was offered another suggestion i.e. replace the valve completely by cutting open the drywall. Ah and what would you know, it would cost $1200 + tax (not sure about parts as i didn't ask).  I had to decline both options as both of them didn't seem right.
And the kicker, again they were talking to each other about how the knob didn't have any traction.

Expectation from a professional for this job:
1)Suggestion on where i could get this cartridge
2) Point the actual issue ( i am paying 99$ + tax for the visit)
If i could fix it yourself, what i would do
i.e. they could have suggested, that Seat/Washer is missing and for the knob, all i needed was a screw
3)At least not mislead by the fake twisting of the knob indicating that there is a big issue.

Anyways, went to Lowe's, they didn't have the part so suggested me to try Anderson/Larry's.  Larry's had the part that i needed, since i saw on amazon that the spring came with a washer which was missing at my place, i got the washer+spring as well.  Larry's guy pointed out how i could get it fixed and it shouldn't be difficult.  There was a Another contractor at Larry's and he mentioned the same.  And suggested that i i couldn't get it to work call them.

Long story short, it was less than 5 minutes of actual work to stop the leak, attached the Cartridge (might not have needed one but just to be sure used a new one) and the washer/spring and hey presto, the water stopped.

Next day, our Handy man came over took a look at the faucet knob and screwed it in less than 5 minutes and it was good as new.