Best Security System Repair in Seattle WA

The woman I spoke to in the office was very nice and got me in the schedule right away. I had Aaron come by to help figure out a water pressure issue in my kitchen faucet. He called ahead to give me a time frame and arrived on time. He was very nice and knowledgeable. He was able to fix my issue fast and with no problem. I will be using them again.

I called to ask for an estimate for split air conditioning. explained 3 times to 3 different people! Technician came out , 2 hours late, but he did call to tell me he would be late, he thought he was coming to repair a split air conditioner, had no idea that I wanted a quote/ estimate. He did the estimate but told me that there would be an extra charge as an electrician was needed. He said I could use theirs or get one of my own. I asked to use one of theirs.  I found It really odd that I needed to have 2 estimates. He then told me that I had to sign off on the paperwork to get a job number so that the electrician could come out and give me a price.
I told him that I wasn't going to give the go ahead for the air conditioning until I had a full price for the whole thing. He arranged for the electrician to come out 2 days later. Electrician never turned up, called Beacon, they didn't know anything about it . Arranged again for electrician to come out, never turned up and no communications at all from them.
don't waste your time or money with this company, the left hand doesn't know what the right hand is doing. I would give them no stars if I could. I'm so annoyed that I had to pay $75 plus tax for the estimate.